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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 521-530 out of 3980

VW

Valued Wix User

05/21/24

5 out of 5

Nethalia was great!

Nethalia was great! Excellent knowledge and fast support - 10/10!

VW

Valued Wix User

05/21/24

5 out of 5

the level of politeness was high

Date of experience: May 21, 2024

VW

Valued Wix User

05/21/24

5 out of 5

honest

very good experience

T

Tom

05/21/24

5 out of 5

Very helpful support team!

Date of experience: May 21, 2024

M

Mohammad

05/21/24

5 out of 5

fam yalls customer service is sickkk…

fam yalls customer service is sickkk never in my life have i been satisfied with customer service this is the first time

VW

Valued Wix User

05/21/24

5 out of 5

Great customer support.

Customer support went over and beyond to help out.

F

FloridaFishMounts.com

05/21/24

5 out of 5

I have been using them for years

I have been using them for years. Their customer service is very helpful and nice. I love their features and how they listen to their customers on how to make improvements to make your job easier

VW

Valued Wix User

05/21/24

5 out of 5

MARSEL WAS GREAT!!!

Marsel was fantastic and helped solve my issue as well as going above and beyond to educate me about other features offered by Wix. Great customer service!

KM

KLARA M

05/21/24

5 out of 5

We're a marketing agency and we've been…

We're a marketing agency and we've been using Wix for the longest time now - since 2018. I've always been satisfied with them and really appreciate their growth, features and customer service.

F

Farrah

05/21/24

5 out of 5

Brilliant and so patient with me!

Brilliant and so patient with me! Nataliia was so patient and helpful with me, she guided me through the process with images, waited for me to complete the task and was just so on hand and helpful!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].