9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 511-520 out of 3980
VW
Valued Wix User
05/22/24
Best in the market for developing…
Best in the market for developing websites, even if they are code-heavy.
D
danielle
05/22/24
Great Features & Customer Service
I really like Wix as they have a large variety of features and options depending on what your business needs. I also really appreciate their customer service representatives and always find a solution when I get in touch.
A
Alis
05/22/24
My customer support experience with…
My customer support experience with Faris from Wix was above my expectation. He solved my problem super fast and he was verry involved. I am verry pleased.
KH
Kevin Horn
05/22/24
Wix is a great builder and the customer…
Wix is a great builder and the customer service is second to none!
GC
GT Cards Ohio
05/22/24
CUSTOMER SERVICE
I connected with customer service very quickly and they were able to walk me through everything I had going on, as well as offering a few tips to help in other areas of our website. Great Team. Much Appreciated!
VW
Valued Wix User Andrea
05/21/24
I am so thankful for customer service
I am not tech savvy or that computer literate at all. The site is already beautiful, but the customer service was absolutely a pleasing experience which is rare these days. I used the chat feature without waiting 5 hours like other companies!! It was about a 30 second wait and she stayed with me until she knew that the problem was resolved. THANK YOU SO MUCH!
E
Earnie
05/21/24
Great Customer Support
Easy to use features. Great customer support.
S
Sandie
05/21/24
As a technophobe and novice at website…
As a technophobe and novice at website creation, I found WIX to be very easy to use with good menus and a lot of designs to choose from. The customer service is also excellent - they are very patient and kind. Highly recommend.
VW
Valued Wix User
05/21/24
it was great!
it was great
VW
Valued Wix User
05/21/24
Great platform
Great platform. I am a business owner and have recommended to many of my entrepreneur friends.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].