Wix Reviews in July 2026: User Ratings, Pros & Cons

Cancelled services still renew

I recently cancelled my premium combo subscription to Wix before it was to renew. I received a cancellation mail that stated that it would not renew and that my domain would be disconnected.After this, I received a charge on my credit card for the same domain which I received confirmation that it had cancelled. I reached out to their customer services who told me it would be refunded and asked me to follow the refund request process. This process doesn't allow you to provide any attachments ...

So so so bad

So so so bad, do not commit to anything within the WIX universe! Did the trial and asked to cancel my subscription since the site was horrible to set up (I have a shopify webshop which is amazing) but since I wanted to start a blog and not a webshop I tried WIX. They withdraw a year, and now they won't transfer anything back even though I have cancelled my subscription.

I am frustrated

I am frustrated, buying 2 websites from Wix, that was the worst mistake that I ever made in my business, also the worst experience, money wasted! I wanted to make some changes on my website, I can't find my website at all, I have spent a lot of money since I bought 2 website for 2 different businesses I have, for 3 years each. I wanted to cancel one of them since I am not longer running that business and get part of my money back, it is impossible!There is no one to contact, email, a chat ...

NO SALES SUPPORT

I have designed my site as a free site, great... now I want to sales support to answer my questions that I have before choosing a package. That does not exist, there is no way to contact WIX, there is NO chat, there is NO email, there is No phone/call center, NOTHING! Is this a reflection of what one can expect from support?

Great way to start a website.

I have a website for my blogs set up with Wix and for a newbie like me, setting up a website with them was very easy. I tried opening a website with Wordpress but there are a lot of things that you should know before you could customize your platform. With Wix, it is very easy to use and their custom websites are great way to start if you are a newbie like me who doesn't know a thing or two about website design. I personally love the automations. It automatically sends email if anyone ...

Bad bad bad bad

Bad bad bad bad

WORST EXPERIENCE EVER

If I could give wix negative stars I would. I have been running my website through them since May 1, 2020. I received my first payout in May and all was good. Until June 9. They decided to put my account under verification for no apparent reason, and I’ve now been waiting 27 days for a payout. I have over $3,000 sitting in the wix payments account that I can’t touch even though I have already provided product for all of those orders. I have called and emailed every day, and I get the same ...

Unreasonable no-refunds policy and bad customer service

Experience with wix always been positive until recently.. I joined wix on a heavily discounted premium subscription and when it came up for renewal, I was charged at the full price which is v hefty. I viewed my subscriptions and, to rub salt in the wound, there was an offer for 50% off premium subscription. My website is simply a personal blog and so, I asked to be refunded for my premium account, so I could swap onto a cheaper plan. They came back straight away to deny this request and ...

Auto charge without reminder, No refund.

Auto charged credit card without reminder. Customer services unresponsive to request for a refund.

Hände weg von dieser Firma (2. Fall)!

Achtung! Achtung! Auch bei uns schwerer Betrugsverdacht! Wir haben aufgrund von Corona kurzfristig einen Webshop mit Wix erstellt, dies war Anfang April. Noch im April haben wir Umsätze von über 50.000 EUR gemacht, es wurde bisher aber kein einziger Cent von Wix ausbezahlt!!! Zusätzliches operatives Problem: Wir können seit Sperrung des Payment-Kontos Ende April noch nicht einmal mehr Kunden mit Storni, Änderungen o.ä. Rückerstattungen geben! Seit Ende April wurde geprüft und geprüft, und ...