9.7
SpotScore

Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
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Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 2151-2160 out of 3980
H
Hattie
07/19/21
Using it is easy but there are limitations to it.
PROS: It reminded me so much of Microsoft's Word or Publisher. It made things simpler for me in learning to make my own site. One thing that I appreciate with it is their videos. Their tutroials has everything you need to know.
T
Tom
07/08/21
Legit Company - Pretty Decent Customer Service
So I had previously left a bad review saying that their customer service was nonexistent that it was pretty much a scam that it was impossible to get refunds. This is not true and they called me back after I left the bad review and gave me a full refund on everything despite my policy being passed the refund date and the customer service was actually not bad at all. If you have trouble with customer service, ask to speak to a supervisor, same as any other company :).
GI
Giorgio Ingrassia
05/07/21
Dodgy Auto renew
I had a website last year that i stop using due to covid and consequent loss of job and few days ago i found a charge for double the price on my credit card without notification, didn’t receive any email nor invoice for this auto renewal, tried to ask for a refund but they said i wasn’t eligible. Hope they know how tough are those times and in which kind of bad financial situation they put people doing like this, very disappointed, be carefullEDIT: i’ve been contacted from customer service ...
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JB
Jennifer Bracy
05/06/21
Give Wix a Real, Honest Chance. You Won't Regret It!
I'm honestly surprised by so many bad reviews about Wix. But when I read most of them, it seems like they are written by people who have a lack of understanding of how Wix works, etc. The platform is amazing. If you understand anything as all about SaaS and website building, you'll love Wix's simplicity, flexibility, and reliability.However, as with any great platform, Wix has a learning curve; and the sheer magnitude of apps and amazing functionality can be confusing for newbies. My advice ...
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AL
Andrew L
05/05/21
"Excellent Web Design Service"
What do you like best about Wix? Wix is the easiest website builder I've ever used. As a designer, I like the open canvas it gives me to fully display what I visualize for the website. It really makes building the website you imagine easy because it doesn't box you in with pixel counts, coding or the limits of a grid-based drag and drop system. That being said, they have a nifty search feature that assists with this tremendously!
AU
Anonymous User
04/30/21
"Tried several other competitors and Wix wins them all"
What do you like best about Wix? It's very user-friendly and has much more customizations available. I was able to build a professional-looking website easily.
KK
Kristie K
04/29/21
"Great Marketing Tools as a Wix-er!"
What do you like best about Wix? My favorite feature on Wix is the video making and marketing tools. I do have to pay a subscription to be able to use the Video making tool on Wix and send newsletters to my subscribers, but it is really worth it. The number of videos I can create is endless and I never run out of any music to match my videos with. It helps me market my products a lot faster than hiring an agency because I can create the videos on my own. As an artist and designer, I like to ...
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CQ
Celia Q
04/06/21
"Beyond user friendly"
What do you like best about Wix? A wide range of design options which are easy to implement What do you dislike about Wix?
A
Angel
04/06/21
The Wix experience of a tech-savvy user
PROS: Lovable and easy interface, above everything else. If you're not in the branch, or simply not in the mood, you don't like being overwhelmed by technical details, and I see that Wix people really know that. Discovering Wix was like being asked what type of website I need, especially when I found out that I get to modify and manipulate items with nothing but few clicks. They even provide a SEO plug in which you can use to add relevant keywords to your pages. I couldn't even ask for more!
MG
Mrunmayi G
04/05/21
"A powerful platform for building great websites and blogs."
What do you like best about Wix? I love the working platform that Wix proposes for building our websites; it is very intuitive, customizable, and easy to use. It has many features and resources that make it easy to design and develop individual and collective web applications. With minimal knowledge, we have been able to get excellent web-oriented projects off the ground.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].