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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Are you using Wix?

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terrible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1871-1880 out of 3980

M

Mahinaz

02/09/24

5 out of 5

Very helpful

Date of experience: February 09, 2024

VW

Valued Wix User

02/09/24

5 out of 5

Great step by step guidance/hand…

Great step by step guidance/hand holding!

VW

Valued Wix User

02/09/24

5 out of 5

Very happy customer

I am running a couple of websites with them, I love their design options and beautiful layouts. Also, whenever I have any technical question whatsoever, the customer service/technical support has been extremely helpful and professional.

CA

Christian Appia

02/09/24

5 out of 5

Great customer service experience

Date of experience: February 09, 2024

VW

Valued Wix User

02/09/24

5 out of 5

Deborah from customer service billing…

Deborah from customer service billing was extremely helpful and patient. She listened, came up with an action plan and followed through. I'd absolutely recommend her to anyone that needs assistance.

M

Mahinaz

02/09/24

5 out of 5

Very helpful

Date of experience: February 09, 2024

VW

Valued Wix User

02/09/24

5 out of 5

Deborah from customer service billing…

Deborah from customer service billing was extremely helpful and patient. She listened, came up with an action plan and followed through. I'd absolutely recommend her to anyone that needs assistance.

VW

Valued Wix User

02/09/24

5 out of 5

Amazing products

Amazing products, with great support

A

Amigo

02/09/24

5 out of 5

I have been using it for a very long…

I have been using it for a very long time! reliable stable quality.

A

Abbey

02/09/24

5 out of 5

Thank you Sod and Susan

Thank you Sod and Susan ( the traffic analysis team) for assisting my case. They managed my case with patience and effectiveness. l highly recommend Wix to everyone. Because when you need help, they are truly there to listen to you.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].