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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1631-1640 out of 3980

VW

Valued Wix User

02/27/24

5 out of 5

THE TECHNICAL SUPPORT REP

THE TECHNICAL SUPPORT REP, KATYA O WAS TRULY AMAZING AND PATIENT. I WILL ALWAYS USE THIS SITE AND RECOMMEND IT TO OTHERS.

L

Leanne

02/27/24

5 out of 5

Tough issue was handled with confidence…

Tough issue was handled with confidence and compassion in a late night adventure.

VW

Valued Wix User

02/27/24

5 out of 5

Love Wix !!!

Love Wix !!!

VW

Valued Wix User

02/27/24

5 out of 5

Wix is easy to use and the customer…

Wix is easy to use and the customer service is always exceptional.

VW

Valued Wix User

02/27/24

5 out of 5

refund Process is too long

I hope this message finds you well. I recently experienced an issue regarding a direct debit for a subscription payment without prior notification via email. This caused inconvenience as it impacted my financial plans unexpectedly. I would like to suggest implementing a notification system where subscribers are informed via email before any automatic deductions are made from their accounts. This would allow individuals to prepare and manage their finances accordingly. Additionally, I ...

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VW

Valued Wix User

02/27/24

5 out of 5

Amizah at Wix went above and beyond…

Amizah at Wix went above and beyond answering my questions and helping me in a tight spot. She was amazing and Wix customer support is like no other! If I could give 10 stars I would!

VW

Valued Wix User

02/27/24

5 out of 5

Great customer service & willingness to…

Great customer service & willingness to help walk you through any issues, technical or otherwise! 5 stars!

VW

Valued Wix User

02/27/24

5 out of 5

Amizah at Wix went above and beyond…

Amizah at Wix went above and beyond answering my questions and helping me in a tight spot. She was amazing and Wix customer support is like no other! If I could give 10 stars I would!

RF

Richard Finkel

02/27/24

5 out of 5

Helpful and knowledgeable customer…

Helpful and knowledgeable customer service person.

P

Piperpalooza

02/27/24

5 out of 5

Yurii was FANTASTIC

Yurii was FANTASTIC! I was in a bind tonight working on a site - I'm rusty with Wix - and he patiently answered all of my questions. It was very easy to get from the bot to a human, and my overall experience was A+!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].