9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1501-1510 out of 3980
D
Dannielle
03/05/24
Above Standard Customer Care
I have had WIX for several years now. Problems arise with any site builder. I use WIX because regardless of my issues, the customer support is worth every single penny!!!! I mean that so sincerely. I hate editor, I love the ADI, but no matter my problem customer care ALWAYS solves it. Whether you are experienced or a novice, this platform guides you every step of the way. Thank you WIX for helping my business grow!
YS
yehuda sla
03/05/24
Excellent and efficient customer…
Excellent and efficient customer service! Site was easy to used and navigate. Highly recommend.
KK
Kon Kotsiras
03/05/24
Tin was really helpful and professional…
Tin was really helpful and professional with assisting me with my queries. Thanks again Tin. Kind regards, Kon
VW
Valued Wix User
03/05/24
They are very cooperative and a hassle…
They are very cooperative and a hassle free experience.
VW
Valued Wix User
03/05/24
Yuliia was amazing calm and patient…
Yuliia was amazing calm and patient thank you,
MM
michelle minix
03/05/24
Wix is my go to for ANY website build
Wix is my go to for ANY website build. I love the ease and versatility for my clients. When I am done, I can give them a little training so that they can adjust or change text without me. Super easy! I recommend it to anyone in my circles who needs a website.
N
Nikki
03/05/24
Great service when I really needed it
Great service when I really needed it. Patiently answered my question.
AD
Agnes Daniella Oon
03/05/24
Resourceful and patient
The Customer Service member was very prompt and helpful to resolve my challenges , she was patient and together we managed to choose the best decision. Thank you
VW
Valued Wix User
03/05/24
Awesome customer support
Awesome customer support! Love WIX!!
MC
Monica C
03/05/24
The live customer service really helps…
The live customer service really helps you learn about the new features and build trust and loyalty.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].