9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1341-1350 out of 3980
VW
Valued Wix User
03/14/24
Simple et aide d'assistance au top
Date of experience: March 14, 2024
FA
Fanney Antonsdottir
03/14/24
Great customer service.
Date of experience: March 14, 2024
K
Kerry
03/13/24
Simply stated... It's really good.
Simply stated, Wix is a marvelous product with excellent capabilities and customization options, all of the essentials are affordable for a small business, and the support has always been stellar. Massive fan!
AW
Ashley Williams
03/13/24
Simple, User Friendly, Beautiful Websites
I am a premarket due diligence and commercialization consultant for medical devices and help to build websites for my clients. I love the simplicity of Wix and the ability to do things without needing to be a graphic designer, website builder, or coding expert. You are able to make beautiful websites all the same though. I use Wix with all of my clients and would highly recommend to everyone in need of a good website.
VW
Valued Wix User Karen L
03/13/24
Wix' customer service is excellent
Wix' customer service is excellent. The representative was knowledgeable, patient, and helpful.
JR
Jennifer Raney
03/13/24
Roswin was great help
Roswin was great help. I am tech inept, so I needed a lot of hand holding, lol! She walked me through beautifully
VW
Valued Wix User SATYRN
03/13/24
MY AMAZING SERVICE HAILEE
HAILEE! Was amazing! helped me instantly with my issue and even brought another issue I wasn't aware of and helped me fix it right away. I am very please with this type of service and kindness so that you WIX and HAILEE!
D
Diane
03/13/24
best customer service!
Every time I have a question- The wix customer service is so helpful. They walk you through each step to solve your issue, and if they are unsure of the answer- they usually go look to find the answer to help you!
M
Maria
03/13/24
Customer support is 6/5 stars
Customer support is 6/5 stars. Has all the features a small business would need.
VW
Valued Wix User
03/13/24
All of my agents were AMAZING
All of my agents were AMAZING, Julie, Clarence, Russo
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].