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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1321-1330 out of 3980

PD

Phillip Dring

03/14/24

5 out of 5

Had a great experiance with customer…

Had a great experiance with customer service and answered all my questions. got good deal and happy to proceed

BB

Bob Bentley

03/14/24

5 out of 5

I had some technical and account…

I had some technical and account problems, they were resolved in a professional, cheerful and helpful manner via the online chat system. Top customer service

KD

Keri de Freitas

03/14/24

5 out of 5

Easy to use

Easy to use, great customer service.

VW

Valued Wix User

03/14/24

5 out of 5

Super fast customer service and…

Super fast customer service and extremely helpful!

VW

Valued Wix User

03/14/24

5 out of 5

I am very happy with Wix service and…

I am very happy with Wix service and their customer care! Their support is second to none and i can chose chat or a callback. I manage multiple websites and they all are fast, secure, with a lot of features that my clients need. Thank you Wix!

VW

Valued Wix User

03/14/24

5 out of 5

Customer service was fast and…

Customer service was fast and efficient. Site is more user-friendly than any others I've used.

PW

Paul Wicks

03/14/24

5 out of 5

I had a website up and running within minutes

Wix provides a site building environment that is flexible and easy to use. I love their included audio and video players. The results are much better than what I have experienced with other site builders. When I had a DNS setup issue, support was fast, friendly, and effective.

GH

Gary Holland

03/14/24

5 out of 5

I have built quite a few websites from…

I have built quite a few websites from ecommerce to booking based service sites using wix... It is so easy to use, why do people still pay thousands to have a website built... from conception to live wix can help you set up a simple site in minutes. What is more impressive is the AI text and pic generator integrated throughout... I love it

CW

Clueit Webb Interiors

03/14/24

5 out of 5

Excellent service

Date of experience: March 14, 2024

VW

Valued Wix User

03/14/24

5 out of 5

Problem solved right away

Problem solved right away, no time-zone issues or going in circles. Excellent!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].