9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1311-1320 out of 3980
VW
Valued Wix User
03/15/24
great speaking to a live person for…
great speaking to a live person for help & they were quick to respond
RT
RED TEAM
03/15/24
I've been using WIX for years
I've been using WIX for years. I just had to use the customer service / Help center for the first time. It was great. Easy. Problem solved.
VW
Valued Wix User
03/15/24
service
customer service is top. that's the difference versus all competitors
VW
Valued Wix User
03/15/24
The support technician was extremely…
The support technician was extremely supportive and methodical while assessing and helping me resolve my issue!
VW
Valued Wix User
03/15/24
Customer Service was on point
Customer Service was on point! She gave me step by step instructions to assist in resolving my problem.
VW
Valued Wix User
03/15/24
The easiest and most intuitive website…
The easiest and most intuitive website design website around. They literally handle anything you need from online ordering, to payments, to web design, hosting, emails...you name it!
J
JM
03/15/24
Great website builder
Great website builder, quick and helpful customer service!
AJ
Alice J Miller
03/15/24
Just spoke to a person called Rutchely…
Just spoke to a person called Rutchely and got my problem solved. It took a while, but I felt all the time I was being helped. When one suggestion didn't work, another one did. Very grateful.
DM
David Murdock
03/15/24
Happy with WIX
I just switched to WIX after using an older outdated version of WordPress. I find it WIX is very easy to use for me as a website amateur. Editing menus are intuitive, and I rarely have to ask for any additional help. customer service via chat is good, too.
VW
Valued Wix User
03/14/24
brilliant help
very quickly came available online and helped lots and sorted the problem out, they were great!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].