9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1291-1300 out of 3980
VW
Valued Wix User
03/17/24
The best advice and customer service
Date of experience: March 17, 2024
VW
Valued Wix User
03/17/24
Excellent customer service and tech…
Excellent customer service and tech support.
G
Givenmokoteli
03/17/24
"Wix has truly transformed my online…
"Wix has truly transformed my online presence! As a small business owner, I needed a user-friendly platform to create and manage my website, and Wix delivered beyond my expectations. The intuitive drag-and-drop editor made designing my site a breeze, and the extensive range of templates allowed me to customize it to perfectly match my brand aesthetic. The built-in SEO tools helped me improve my website's visibility, driving more traffic and boosting my online presence. Plus, the customer ...
Read more
CB
Cindy B
03/17/24
WIX, help when you need it!
I have zero computer skills! I choose WIX because of the great customer service and ease in which to build my website. I was having trouble with my site and reached out to WIX customer service. Monica was a blessing and a much needed, patient help! She created video's for me to watch (over and over) to help me with my site. Thank You!
SM
Susan Marrs
03/17/24
My issue was dealt with and customer…
My issue was dealt with and customer service was understanding.
VW
Valued Wix User
03/17/24
The best advice and customer service
Date of experience: March 17, 2024
G
Givenmokoteli
03/17/24
"Wix has truly transformed my online…
"Wix has truly transformed my online presence! As a small business owner, I needed a user-friendly platform to create and manage my website, and Wix delivered beyond my expectations. The intuitive drag-and-drop editor made designing my site a breeze, and the extensive range of templates allowed me to customize it to perfectly match my brand aesthetic. The built-in SEO tools helped me improve my website's visibility, driving more traffic and boosting my online presence. Plus, the customer ...
Read more
JK
JENNIFER KNODLE
03/17/24
Top Customer service relieves the stress of website building!
The customer service with Wix is among the most efficient and helpful I have had. I had a significant issue because I did not understand something. The team was helpful and made sure we resolved everything, sticking with me from beginning to end. Wix is a great tool for website building. A company is only as good as its customer service team and this team is tops!
BP
Barb Polahar
03/17/24
LOVE using Wix for websites
LOVE using Wix for websites! I just made my second one this weekend. It is extremely easy to customize the site exactly how I would like it to be - the colors, elements, and pages are all very simple to nagivate through and change. In addition, the customer service is excellent; every time I've had to contact them, I've been happy.
JK
JENNIFER KNODLE
03/17/24
Top Customer service relieves the stress of website building!
The customer service with Wix is among the most efficient and helpful I have had. I had a significant issue because I did not understand something. The team was helpful and made sure we resolved everything, sticking with me from beginning to end. Wix is a great tool for website building. A company is only as good as its customer service team and this team is tops!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].