9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1281-1290 out of 3980
VW
Valued Wix User
03/18/24
Agent was very helpful and fast!
Date of experience: March 18, 2024
A
Audrey
03/18/24
Nadiia
Nadiia provided me helpful, quick, patient, and clear-to-understand replies when talking to me.
LD
Lorraine Dowdeswell
03/18/24
Excellent Customer Service,
Excellent Customer Service, Staff are patient, helpful and friendly, they always solve my problems whether by email, phonecall or live chat. I can't rate them high enough 100/100
R
Robert
03/18/24
Great experience with customer service.
Great experience with customer service. I have used the online chat twice since i started designing my site with WIX. Both agents were very helpful, and they actually solved my issue. Lets keep the good work WIX.
VW
Valued Wix User
03/18/24
Good service
Date of experience: March 18, 2024
VW
Valued Wix User
03/18/24
Abby helped me solve our new site issues…
Abby helped me solve our site issues quickly and effectively through the chat and short videos. She was very helpful and happy to do the research when she encountered a client challenge that was new to her.
MH
Martha Hayward
03/18/24
Great support and help!
Great support and help!
P
POPmindset.com
03/18/24
I am always grateful to be able to chat…
I am always grateful to be able to chat with someone, day or night, and get help! The tutorials don't always answer my question, or I don't understand some aspect of the terminology. The WIX support team are there to help me FIX issues, understand why something is the way it is and help me learn along the way. Thanks team!! POPmindset.com
RR
Ravi R Kumar
03/18/24
Best product with good features
The product quality and the best features.
VW
Valued Wix User
03/18/24
Great features, outstanding customer service
Date of experience: March 18, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].