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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1141-1150 out of 3980

VW

Valued Wix User

03/27/24

5 out of 5

Support, WIX features & Ease of use

A great website which provides end to end solutions to the customer. I was a novice in Seo or website design but with wix since the last 4years it has been commendable. The support provided 24x7 is exemplary. Thanks Wix Team

VW

Valued Wix User

03/27/24

5 out of 5

Wix is a great product full stop..

Date of experience: March 27, 2024

VD

Viktor Dukov

03/27/24

5 out of 5

user and easy to use product and very…

user and easy to use product and very good customer support

DD

Daman Dev Sood

03/27/24

5 out of 5

I have always liked wix features and support

I have always liked wix features. If/ when required, its easy to get in touch with support agenda and they are good!

VW

Valued Wix User

03/27/24

5 out of 5

nice customer service

nice customer service

VD

Viktor Dukov

03/27/24

5 out of 5

user and easy to use product and very…

user and easy to use product and very good customer support

VW

Valued Wix User

03/27/24

5 out of 5

Asking for support about the Chatbot…

Asking for support about the Chatbot problem, though it is not solved for now, I was assured for the team to contact me.

EC

Eddie Curran

03/27/24

5 out of 5

I think Wix makes everything easy

I think Wix makes everything easy, especially if you're not a computer genius. And I just had a billing issue and one of the staff spent like an hour guiding me through to get to the perfect solution. he worked very very hard and should get a raise!

MW

Mr Wolfson

03/27/24

5 out of 5

It's quite hard to say how much I…

It's quite hard to say how much I appreciated the detailed help I got from the Wix online chat helper. 5* doesn't do it. A real person, looking at my site and giving me specific answers with clear videos ... it's a rare combination. Thank you!

AS

Advocate Sheetal Mishra

03/27/24

5 out of 5

nice experience

Date of experience: March 27, 2024

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].