9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1051-1060 out of 3980
T
Tan
04/01/24
Reliable
Been using for over two years. I feel more comfortable here than wordpress
VW
Valued Wix User Lee
04/01/24
Excellent Customer Service
Customer service was easily available through live chat (or phone call back). The rep was knowledgeable and responsive and was able to understand and solve my issue.
C
Choyt
04/01/24
I highly recommend Wix for websites and ecommerce!
It was relatively easy to set up my Wix website for e-commerce. The questions that I had were answered quickly by Wix customer service reps. I have had my site for several years now, and I'm extremely happy with how it works, how easy it is for me to revise pages, the ease of dealing with orders, really everything.
G
Grace
04/01/24
Wix Customer Support
Informative support in a timely and accurate manner.
J
Joel
04/01/24
Easy to use
Easy to use, fast and knowledgeable customer service
Y
Yolanda
04/01/24
Wix provides customization.
Wix provides clear instructions to customize options not available on other service sites. Extremely excited to work with Wix.
VW
Valued Wix User
04/01/24
KATE IS AMAZING!!!
Kate was very helpful, professional and an absolute gem helping me with my issue. She was very patient and provided me with an excellent service. Thank you so much for your help Kate. You have been a star and I wish you the very best of luck with all your future endeavours. Thank you once again.
YI
YouGotTHiiZ Inc
04/01/24
Always quick to resolve!
Always quick to resolve! Never had an issue that Wix team members and my self cant solve them for their dedicated work! They know importance of helping others and Hope you choose wize and choose Wix to chase after your dreams, because we both know that #YouGotTHiiZ!
VW
Valued Wix User-Mel Mosher
04/01/24
#1 in site platforms. #1 with customer solutions.
The support team for premium plans is exceptional. I have never had this kind of customer service with a company. Also, Wix continues to listen to its customers and has excellent processes to develop and implement to help customers thrive using its services. I will not ever use another provider.
VW
Valued Wix User
04/01/24
Wix make my web desig
I am a layman in web design but Wix makes it easy for me. Any time I need help the support is always there on time! Thanks!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].