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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1041-1050 out of 3980

VW

Valued Wix User

04/02/24

5 out of 5

Christin helped solve a problem that…

Christin helped solve a problem that we've had going on for too long. Godaddy was no help at all.

VW

Valued Wix User

04/02/24

5 out of 5

WIX is great!

WIX is great! Great products and excellent customer service.

VW

Valued Wix User Happy Customer

04/02/24

5 out of 5

The customer service representative…Rena

The customer service representative named Rena was very patient. I had many questions about my 2 domains. Rena took her time and answered all of my questions. I even asked for a refund for a late fee. she directed my request to the correct department. I was very satisfied with her assistance today.

LY

Lena Y

04/02/24

5 out of 5

Fast and live really live chat

Fast and live really live chat, highest quality expert, easy solution

DE

Digital Economist

04/02/24

5 out of 5

Al-Fahmi is a Wix expert!

Al-Fahmi is an excellent expert Wix support tech! Thank you for your assistance today!

GA

Grantham Arts CIC

04/01/24

5 out of 5

Checkout issue resolved quickly

We've had the website for a while and everything has been fine but we are now adding events to the site. We were having a problem with checkout when buying tickets on mobile phones, it was fine on other devices. I contacted customer services and, although it took a few minutes to find out the issue, they offered a solution and got everything up and running.

AS

AK STUDIOS

04/01/24

5 out of 5

Robust site with friendly help

I love the ease of WIX on the development side of the site and their customer care is fantastic as well. it takes a little bit to be able to chat with someone directly but the system makes sense in order to provide help where possible through their forums and guides before resorting to a person jumping in.

VW

Valued Wix User

04/01/24

5 out of 5

Great customer experience

was able to help me and found work around to help cancel a app! service was outstanding and made me happy

AF

Ann-Marie Freeman

04/01/24

5 out of 5

The live chat was quick and easy

The live chat was quick and easy. The person was very understanding of my issue and gave me the best solution for the best outcome. I highly recommend them.

VW

Valued Wix User

04/01/24

5 out of 5

Wix has the best customer service

Wix has the best customer service! They are fast and knowledgeable! I greatly appreciate the service and highly recommend it!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].