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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1021-1030 out of 3980

VW

Valued Wix User

04/03/24

5 out of 5

great product and service

great product and service thank you

R

Rebekah

04/03/24

5 out of 5

Recieved the help I needed

I am in the process of building a website for a club I belong to. The fact that it has been some 35 years since I built a site doesn't help the fact at all. But, I was in the process of building a site using the Wix Editor. When I could not find the Wix Editor to resume my work I panicked. I finally found the help center and talked with not one but three different helpful folks to help with all of the problems. Wix went above and beyond helping me through their chat line. I would recommend ...

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VW

Valued Wix User

04/03/24

5 out of 5

Fabulous customer service

I had a fantastic service exp while dealing with the gem Melody and she helped me thoroughly. I am greatly satisfied with the service and wish her success in her endeavours to help all wix users

TM

tito manzur

04/03/24

5 out of 5

Excelent customer service

Date of experience: April 03, 2024

DM

David M Fears

04/02/24

5 out of 5

Outstanding Customer Experience!

I had an excellent customer experience due to the willingness of the CSV team members to listen to my issues and come up with a set of instructions that solved my problem.

CA

Coach AngieBe

04/02/24

5 out of 5

very helpful and assisted me on what I…

very helpful and assisted me on what I needed to correct. Thank you

VW

Valued Wix User

04/02/24

5 out of 5

I'm technologically challenged but Wix is so easy to use

I'm no spring chicken and navigating technology often eludes me. However, Wix's website design platform is very easy to use. Their customer service representatives are responsive and incredibly helpful. I've been so pleased with my Wix experience so far, and I would highly recommend using their services.

C

Cecilia

04/02/24

5 out of 5

Amazing customer support!

I had an amazing customer support from Clarence. He went out of his way to make sure I understood everything and was super patient with me. He even asked if there was anything else I needed help with before he let me go. He said he had the time if I had the time. So we went over a few more things for my website set up. Its hard to get someone now a days with the patience that he had. Very very pleased with the help he provided.

VW

Valued Wix User

04/02/24

5 out of 5

Wix is a wonderful site.

Wix is a wonderful site. They've helped me a lot. Thank you so much!

VW

Valued Wix User

04/02/24

5 out of 5

WIX is great!

WIX is great! Great products and excellent customer service.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].