9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1011-1020 out of 3980
VW
Valued Wix User
04/03/24
We needed some support on and Daria who…
We needed some support on and Daria who was supporting us was excellent. She answered the questions and also provided insights to other relevant items we had not asked about but are more than useful.
VW
Valued Wix User
04/03/24
review
both products are good, Trustpilot and wix
AM
Alberto Martorana
04/03/24
A feature that it would be nice to have for artists
My request for help was about a feature that I didn't know was available or not. That is, by clicking "Settings" in an image I'm able to open a "pop-up" to show the full image. I wanted to know if it is possible to open a pop-up to showcase a series of details of the same image. Apparently it isn't possible, but the advanced team is going to look into that feature, or a similar one. Nery Gómez was very helpful in this regard because she got the point immediately and proceeded to advise me ...
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LI
Lindsey Idle
04/03/24
WIX has much to offer
WIX not only has a platform that has built-in features critical for my business but the ease of use is impeccable. I can create my own site with no web design knowledge. The customer service though is top notch. The ability to reach someone 24/7 is priceless as a small business owner who often works at 2am.
AW
Adam Westlake
04/03/24
Exceptional customer service
Exceptional customer service. Couldn't fault it. Worth 10 stars at least!
R
rakesh
04/03/24
good service by wix
Date of experience: April 03, 2024
GL
Greg Ledford
04/03/24
have very few problems with WIX...but…
have very few problems with WIX...but when I do the customer service is excellent
VW
Valued Wix User
04/03/24
Great product and services
Great product and services
VW
Valued Wix User
04/03/24
Despite missing the domain vouchers…
Despite missing the domain vouchers expiration date they gave me a new one saving me money! Thank you!
VW
Valued Wix User
04/03/24
Great customer service is key
Great customer service is key
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].