When I Work Reviews in June 2026: User Ratings, Pros & Cons

It is the best for when I work!

What do you like best? It is easy to use and efficient. I have never had a problem with it. Extremely easy and self-intuitive. What do you dislike? Sometimes the format of the software requires a lot of clicking and not as automated as it could be. Recommendations to others considering the product It will help you manage and communicate with employees much better. What business problems are you solving with the product? What benefits have you realized? It helps to solve ...

It is the best for when I work!

What do you like best? It is easy to use and efficient. I have never had a problem with it. Extremely easy and self-intuitive. What do you dislike? Sometimes the format of the software requires a lot of clicking and not as automated as it could be. Recommendations to others considering the product: It will help you manage and communicate with employees much better. What problems are you solving with the product? What benefits have you realized? It helps to solve ...

So helpful

What do you like best? Email reminders are sent before your shifts. What do you dislike? Forces you to set availability when logging in. What business problems are you solving with the product? What benefits have you realized? Scheduling is easier and everyone can set it from their devices.

When I work

What do you like best? You can message coworkers and see exactly when others shift are. What do you dislike? It is sometimes slow and unresponsive. Need to fix that. What business problems are you solving with the product? What benefits have you realized? Easy communication

When I work gives you what you need

What do you like best? The shifts appear right on notifications and are one click to accept someone elses shift What do you dislike? Nothing, I wish all the companies I worked for utilize this excellent product. Recommendations to others considering the product You can't go wrong with this product it is the BEST scheduling software I have used for various companies I work for. It gives you notifications you need (but not too many to stay on top of your schedule and if something ...

Easy to use scheduling software

What do you like best? Very easy to use with great a mobile app for employees. Staff love the notifications. What do you dislike? A few additional calendar/schedule views would be beneficial. What business problems are you solving with the product? What benefits have you realized? Scheduling a call centre team can be difficult without the proper tools. When I Work helps to simplify the process and ensure that the team is notified of changes.

Easy Scheduling... If You're in the Same Time Zone!

What do you like best? It was easy to switch between the company schedule and my personal schedule. It was easy to request shifts off and have them approved all through the app or website. You could also post if you needed someone to switch a shift with you. What do you dislike? It did not appear that you could have the timezone change for each user. When one person changed the timezone to reflect their own, it changed the timezone for everyone using the software. We had to all agree ...

When I work is great In theory, but in actual use... it can be a hassle.

What do you like best? The ability to fix employee times from my phone. I also truly enjoy the ability to color code. What do you dislike? Most of the time that I used WhenIWork, it would not register proper locations. I feel as if the signal would get disrupted when we went into the train stations, however, the location services would not realize once we left the train station some times and wouldn’t allow us to clock in at a specific location. What business problems are you ...

Scheduling GURU

What do you like best? I love how accessible this software is! It is a great platform for me to stay connected with my employees and send them their schedules in a highly technological age. What do you dislike? There is nothing that I dislike about this What business problems are you solving with the product? What benefits have you realized? Getting my staff their schedules and being able to mAke last minute changes

Effective, but could be easier to use

What do you like best? The time off submission and approval request process is easy What do you dislike? the default time when a rep puts in their time goes to am. So when a rep enters in the number "2", it defaults their time to 2am. The terminal location finder option is inconsistent. It would be great if there was an option for managers to disallow employees from entering in their hours at a later date, and if it were possible to force employees to clock in and out when they ...