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9.4

Spot Score

When I Work - Time Tracking Software

When I Work Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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When I Work Reviews & Ratings

4.5

Very Good

Based on 308 ratings & 350 reviews

Rating Distribution

Excellent

(249)

Very Good

(68)

Good

(26)

Poor

(4)

Terible

(3)

Expert's Review

When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more

When I Work pros and cons

  • Highly user-friendly with an intuitive interface, making scheduling and navigation easy for both employers and employees.

  • Excellent mobile app functionality, allowing users to manage schedules, swap shifts, and receive notifications on the go.

  • Streamlines team scheduling and shift management, significantly saving time compared to traditional tools like spreadsheets.

  • Enables staff to independently manage shift requests, time off, and unavailability, enhancing accountability and reducing employer workload.

  • The mobile app lacks some critical functionalities compared to the desktop version, limiting advanced use on the go.

  • Challenges with setting up complex organizations (e.g., multiple departments or job functions) may require additional effort.

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Showing 231-240 out of 350

UI

User in Publishing

06/25/18

5 out of 5

When I Work Review

What do you like best? Open Shifts is probably my favorite feature. Being able to easily pick up "floating" shifts is fantastic. What do you dislike? I really wish that the mobile had a monthly calendar view for my individual shifts like the desktop version offers. Recommendations to others considering the product: Great for scheduling and inter-staff communication. My experience is for a staff of about 60 people and it works great. It would definitely work for a smaller ...

Read more

06/25/18

5 out of 5

When I Work Review

What do you like best? Open Shifts is probably my favorite feature. Being able to easily pick up "floating" shifts is fantastic. What do you dislike? I really wish that the mobile had a monthly calendar view for my individual shifts like the desktop version offers. Recommendations to others considering the product Great for scheduling and inter-staff communication. My experience is for a staff of about 60 people and it works great. It would definitely work for a smaller staff and I ...

Read more

UI

User in Information Services

06/24/18

4.5 out of 5

Great software! easy scheduling, easy to keep track of the attendance!

What do you like best? It's easy to see when and who came in to work. Clocking in/out system is well-thought. Attendance is easy to track. Love the colorful shifts, makes it easier to define which shift is which when looking at the global schedule. What do you dislike? The grid is very sensitive to changes when splitting a shift manually, cutting it in pieces or creating a new one. Easy to mess up if it's 1:15 or 1:30. Sometimes availability column is glitching, hopefully, will ...

Read more

06/24/18

4.5 out of 5

Great software! easy scheduling, easy to keep track of the attendance!

What do you like best? It's easy to see when and who came in to work. Clocking in/out system is well-thought. Attendance is easy to track. Love the colorful shifts, makes it easier to define which shift is which when looking at the global schedule. What do you dislike? The grid is very sensitive to changes when splitting a shift manually, cutting it in pieces or creating a new one. Easy to mess up if it's 1:15 or 1:30. Sometimes availability column is glitching, hopefully, will work ...

Read more

06/23/18

5 out of 5

Great tool!

What do you like best? The When i Work tools is perfect when the weekly schedule for employees is not fixed, meaning that every week the shifts are in different times. It makes it a lot easier to see who is also working with you, to drop/swap shifts with fellow employees and clock in/out of work. What do you dislike? One thing that i don't like is that is not possible to merge subsequent shifts, making it as only one. What business problems are you solving with the product? What ...

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MN

Matheus N

06/23/18

5 out of 5

Great tool!

What do you like best? The When i Work tools is perfect when the weekly schedule for employees is not fixed, meaning that every week the shifts are in different times. It makes it a lot easier to see who is also working with you, to drop/swap shifts with fellow employees and clock in/out of work. What do you dislike? One thing that i don't like is that is not possible to merge subsequent shifts, making it as only one. What problems are you solving with the product? What benefits ...

Read more

AI

Administrator in Education Management

06/22/18

4.5 out of 5

Easy and Efficient

What do you like best? I like the fact that I can edit shifts for employees very quickly from my own home or phone. What do you dislike? The app/website have glitches sometimes especially when it comes to editing availability. What problems are you solving with the product? What benefits have you realized? Adjusting timesheets has been much much easier.

06/22/18

4.5 out of 5

Easy and Efficient

What do you like best? I like the fact that I can edit shifts for employees very quickly from my own home or phone. What do you dislike? The app/website have glitches sometimes especially when it comes to editing availability. What business problems are you solving with the product? What benefits have you realized? Adjusting timesheets has been much much easier.

CF

Carol F

06/22/18

4.5 out of 5

I can't imagine doing scheduling without it!

What do you like best? It makes complicated scheduling possible. What do you dislike? There are lots of functions it doesn't have that I wish it had. I'd like to easily rearrange the order of employees while scheduling a week. I'd like the rows of employees to be different colors so I ensure the Saturday shift is going to the right person. I'd like the to have an option for the shifts to stack in one row, rather than doubling the height of the row and hiding another employee. I'd ...

Read more

06/22/18

4.5 out of 5

I can't imagine doing scheduling without it!

What do you like best? It makes complicated scheduling possible. What do you dislike? There are lots of functions it doesn't have that I wish it had. I'd like to easily rearrange the order of employees while scheduling a week. I'd like the rows of employees to be different colors so I ensure the Saturday shift is going to the right person. I'd like the to have an option for the shifts to stack in one row, rather than doubling the height of the row and hiding another employee. I'd like ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].