Weave Reviews in August 2026: User Ratings, Pros & Cons

"Great time saver"

What do you like best about Weave? Easy to use. The mobile app is a great resource for emergency closings or checking the schedule outside office hours. I find most of our patients prefer to communicate via text and am told almost daily how much they appreciate the automated text reminders and the ability to communicate via text. It is a GREAT time saver when we have last minute openings and send text with the Quick List. It has helped tremendously in filling last minute openings. What do ...

"Weave makes a great tool for front office administration."

What do you like best about Weave? Weave benefits our practice by making communicating with patients easy with little effort. We also like the app to check messages on the go and look at our Schedule. What do you dislike about Weave? The only downside we have from time to time are tech glitches. However, the tech support team is always pleasant and helpful. These inconveniences are not as frequent as they used to be! What problems is Weave solving and how is that benefiting you? Weave fills ...

"Weave has been a great addition to our practice"

What do you like best about Weave? Weave has helped us greatly with communicating with patients. I also really like the group chat for interoffice communication What do you dislike about Weave? Sometimes the appointment reminder software does work exactly right. If a patient cancels an appointment near their appt date, the software will still send them a reminder about their appt. What problems is Weave solving and how is that benefiting you? Interoffice communication with the group chat ...

"One Stop Shop"

What do you like best about Weave? Phones, text messages, payments, and forms are all in one place. Reaching Weave support if need it. Easy and you have lots of options. You can add multiple locations and view them with one login. What do you dislike about Weave? Multiple logins throughout the day to get to the proper area. Price is very high for phones. What problems is Weave solving and how is that benefiting you? Being able to toggle through two locations is very helpful and very easy.

"Poor product and customer service"

What do you like best about Weave? Being able to chat with team members in other offices, ability to text patients from our office number, ease of requesting reviews What do you dislike about Weave? The phones were very unreliable. Onboarding and set up for three locations was a disaster. Each contractor set us up differently and we had a lot of issues. When agreeing to our contract we were mislead to believe that Weave integrated with our patient EMR system for appointment reminders (not ...

"We love weave!"

What do you like best about Weave? We love that we can text to communicate with our patients. We also love that we can access all of this information in our phone app. It helps to be able to help patients after hours in case they have an emergency. What do you dislike about Weave? Email communication has been hard. We have contacted our account manager and never hear back from them. Then we find out later, that they are no longer there. So it's hard to know who is in charge of our account ...

"Weave is like a personal assistant!"

What do you like best about Weave? I love that I can text with clients or potential clients that call us and we miss their call, it saves me so much time. What do you dislike about Weave? I'm not able to access the vm via the app on my cell phone, but it may just be a set up issue. What problems is Weave solving and how is that benefiting you? we're a small practice so we can't always answer the phone, so having an automated message to callers helps as well as the appt reminders it sends out.

"Easy to use"

What do you like best about Weave? Communicating with Patients is very easy What do you dislike about Weave? Nothing, really good tool so far. I would not change anything. What problems is Weave solving and how is that benefiting you? It makes texting and tracking calls easy for us and the patients

"Weave is very user friendly, the customer service is exceptional and the products are great!"

What do you like best about Weave? The text message systems! The payment system and the recall system What do you dislike about Weave? We had some issues with the online scheduler. What problems is Weave solving and how is that benefiting you? The payment system is very helpful!

"Weave works."

What do you like best about Weave? Right out of the box, the first feature that stood out as a patient fave is the Messaging app. Second is the Automated reminders. There is more that can be done with Weave than our old MiTel system we left. The fact we have less equipment (no servers, etc.) to deal with is a plus. What do you dislike about Weave? The first obstacle was user phobia to change. The administration of a rotating "on-call" provider is a bit clunky - it should be a couple or ...