Weave Reviews in June 2025: User Ratings, Pros & Cons

"Best Dental service tool ever"

What do you like best about Weave? simple texting and phone, account a/r visability What do you dislike about Weave? constant updates, should be a link to get to weave portal from app login What problems is Weave solving and how is that benefiting you? quick patient touch, very easy to hold conversation without being on phone

"Great Tool"

What do you like best about Weave? We love being able to communicate directly to our patients and each other. This helps us with reminders, confirmations, and good communication within the store. We also love the review feature. What do you dislike about Weave? Weave seems to need a lot of updates, which causes a lot of glitches with our messaging. We have gotten used to it, but it is annoying at times. What problems is Weave solving and how is that benefiting you? Appointment reminder, ...

"Best Software to communicate with patients"

What do you like best about Weave? Weave seamlessly integrates with Dentrix. They also have an app that makes it easy to communicate with patients from home. What do you dislike about Weave? The VOIP phones can be frustrating depending on your internet connection. What problems is Weave solving and how is that benefiting you? Patients do not often call you back but will text immediately even from an app on your phone if need be. You can also listen to recorded phone calls for training purposes.

"Great time saver"

What do you like best about Weave? Easy to use. The mobile app is a great resource for emergency closings or checking the schedule outside office hours. I find most of our patients prefer to communicate via text and am told almost daily how much they appreciate the automated text reminders and the ability to communicate via text. It is a GREAT time saver when we have last minute openings and send text with the Quick List. It has helped tremendously in filling last minute openings. What do ...

"Office Manager"

What do you like best about Weave? How easy the technology is to use! I love this product What do you dislike about Weave? Nothing. I thnk that weave has been the answer to our problems. What problems is Weave solving and how is that benefiting you? The software integrates with our orthodontic software and makes things very seamless. We are able to send reminders with automation, making life so easy!

"Solid Phone/Text Platform"

What do you like best about Weave? --Phone/Text in same platform --Desktop app analytics --Intuitive user interface --US-Based, helpful, friendly tech support What do you dislike about Weave? --Wish we could update imported contacts in the Weave desktop app --Phone call quality in the mobile app can be a bit lacking What problems is Weave solving and how is that benefiting you? --Patient Communication --Request reviews --Phone analytics / staff performance

"Weave Keeps Us Up To Date"

What do you like best about Weave? Communicating with our patients and interoffice is the BEST What do you dislike about Weave? Weave added a "TAG" button to EVERY SINGLE TEXT... with no option to remove it.... HATE IT! What problems is Weave solving and how is that benefiting you? Being able to TEXT patients that are not available to TALK because they may be at work is the BEST! Sending messages to the team also works well for us!

"A life saver for our practice!"

What do you like best about Weave? We love that we can seamlessly and easily communicate with patients regarding their appointments and scheduling. But most importantly, we can continue to do so when we are not in the office or in the event of an unexpected office closure. The doctors also love using it on a regular basis to make post-op calls to patients after hours when necessary. What do you dislike about Weave? Honestly don't have many complaints. But we did recently try to eliminate ...

"Weave Experience"

What do you like best about Weave? Overall pretty happy with all services from Weave. I do like that we can access pretty much anything within one platform. What do you dislike about Weave? There are no alerts or reminders to update patient forms. It would be beneficial to know when these patients are due to update their forms. Currently, we do this manually. What problems is Weave solving and how is that benefiting you? Keeping everything in one platform.

"As far as business software goes, Weave has been the most reliable application in our office."

What do you like best about Weave? Reminders for patients of their upcoming appointments What do you dislike about Weave? While I can see my schedule and patient information, I can't make edits What problems is Weave solving and how is that benefiting you? Confirming patient appointments and messaging patients