Voxbone Reviews in June 2026: User Ratings, Pros & Cons

Best DID provider

What do you like best? It´s a robust and stable solution for DIDs, they have a huge coverage, service is good almost no have any outage with them. What do you dislike? They are not so flexible as other providers, channels cannot upgrade/downgrade on realtime. Also there is no way to add single channels, only by packs. What problems are you solving with the product? What benefits have you realized? To provide local numbers for our customers that are spread all over the world.

Top Service and Quality

What do you like best? Voxbone provides top service with the best customer support on the market. What do you dislike? I would expect more countries to be covered. What problems are you solving with the product? What benefits have you realized? We use Voxbone as major carrier for inbound calls. We are very happy with that.

Long and excellent experience with Voxbone

What do you like best? Customer service. Over the years, they have remembered me and I fee like a valued client. What do you dislike? Nothing to dislike though they always can improve on number availability What problems are you solving with the product? What benefits have you realized? No problems at the moment and they have been quick and pleasant to deal with when they rarely occur.

ONE interface for 60 countrys

What do you like best? Expand our coverage and services, reach more customer. What do you dislike? Direct sales to small customers, Best Sales support, mobile coverage expansion. Recommendations to others considering the product: technical skills sip services What problems are you solving with the product? What benefits have you realized? Increase sales in specific country

Long term partnership review

What do you like best? 1. Ease of use of Voxbone Portal. 2. Long term relationship with Voxbone (we have started in 2008...) 3. First mover on the market in the year 2000 which help us a lot to implement our international business. 4. API interfacing 5. Mobile services What do you dislike? 1. The churn in Account Management is a real problem. We understand that sales people evoluate within or out the organisation, but this is quite not easy. We are thus fixing some problem ...

we have a long and fruitful partnership with Voxbone

What do you like best? Good customer services. user friendly interface. wide range of DIDs. very stable lines.providing clean numbers (spam free). great account manager What do you dislike? high prices. not having the option to choose DIDs from a range. very strict regulation and hard to upload documents for validation. What problems are you solving with the product? What benefits have you realized? bigger pool of DIDs providing to our clients expanding to different markets

robust and quick

What do you like best? turnaround times the support network teams are always quick to respond and generally get to the bottom of the situation quickly What do you dislike? we had an issue with a carrier and sound quality and no one would help us, due to DP but VB would not even reach out for us to the carrier so were stuck with poor call quality What problems are you solving with the product? What benefits have you realized? none at the moment

All the Bell and Whistles and a One Stop Shop

What do you like best? The portal - We're a little behind the curve with using carrier APIs, so the portal and functionality is very important for us. Here we order numbers, complete legislation uploads, initiate porting, raise faults and configure numbers in a variety of ways. The portfolio of numbers also means we don't need to manage multiple suppliers; this is great for a busy team like mine. What do you dislike? Losing the number migration ability (this is now all handled via ...

Years of quality.

What do you like best? What I like the most is the speed of purchase of global phone numbers, through its good service and guidance the configuration is done in minutes. My administration in HR handles high quality with this communication provider. Your support team is quite useful. The interface is easy to use so the creation of sub-account and configuration of channels and numbers is possible in a practical way. Stable lines. Our permanently accredited shipments and ...

Dialpad Reaching Global Scale with Voxbone

What do you like best? Without a doubt, Voxbone's account management and customer-facing teams are the best amongst any provider we deal with. Not only is the account team prompt and responsive, but every facet of their organization (development, product, operations) is able and willing to interact with us when needed and help provide solutions. What do you dislike? Perhaps some pricing could be more competitive :) But even then, the account team is always willing to discuss ...