Vonage Business Reviews in June 2026: User Ratings, Pros & Cons

Very pleased with the support

Very pleased with the support. Thank you

Abril was exceptional...

Abril was exceptional and particularly when compared with my calls recently on the same "shopping" w/Broadvoice, Ringcentral and Verizon. Abril was informed; efficient with my time; direct; and, not misleading - disclosing issues, prices and options I needed to be aware of: The consummate professional!

Jeremy has been very helpful in connecting me with support when needed and providing aggressive pricing.

Jeremy has been very helpful in organizing our telecom systems across our enterprise and navigating us towards aggressive pricing. He is always available and finds you the solution you need. Very glad to have him and Vonage as my telecom partner.

Serious and professional.

Serious and professional. Excellent service during all times. Questions, explanations, numbers/quotes, etc...

Gilbert Hebbert's customer service is…

Gilbert Hebbert's customer service is superb. He is very knowledgeable, patient, and kind. He follows up to ensure that the needs of his customers' needs are met. Absolutely my most pleasant experience with an account rep!!!

I couldn't be happier with Vonage

I couldn't be happier with Vonage. Whenever I have any issues with the platform, the customer support is fantastic! They helped me set up absolutely everything on the system, and the support team provided excellent training at the very beginning to make sure we were using all the features correctly. The price is attractive, just like their components. Also, if some of the features are not needed, I didn't have any issues removing them from my account. We run five companies using Vonage, and ...

Juan is amazing!

Juan was very helpful in setting up my business phone line. He was extremely patient with me and my lack of knowledge for technology. Thank you for all the help Juan!

Gilbert is always very attentive and…

Gilbert is always very attentive and helpful every time we have a question or Business inquiry.

I just came onboard with Vonage

I just came onboard with Vonage. I was a bit nervous making the transition to this totally new venue. Your CSR Luz Dominguez was just awesome in helping me get set up. She guided me through the process with professionalism and encouragement. I have over 1,200 clients and will be making recommendations to some of them. Really looking forward to many years of service with Vonage.

Excelent Service

Date of experience: June 07, 2022