Vonage Business Reviews in June 2026: User Ratings, Pros & Cons

Jimmy was great to work with!

Jimmy was great at walking me through the details of the plan and helping with setup! I’d give 10 stars if I could

Great customer service

Great customer service! Very informative

SO MUCH CAN BE DONE/I work with Luz on set up for one my…

I worked with Luz on set up for one my clients a new business phone system, she did a great job and they are so happy with all that can be accomplished with system

Juan was respectful and patient

Juan was respectful and patient. Took time to explain the benefits and ensure we had the best service and product for our church, we were impressed with his kindness and easy-to-understand instructions.

Martin Lopez has provided a great…

Martin Lopez has provided a great support and he ensure to resolve all the queries promptly and hence it's quite quick to set up the account in couple of the hours which includes getting the quotation and necessary approvals and even set up and active the accounts. Thanks for your Help Martin!!

NEW TO THIS...

So thankful for the customer service and patience I received from Steven Zamora... I am new to Vonage and the whole internet phone system, so when it came to questions that I had, Steven explained them to me, so I could understand completely... He did everything he could to make me feel comfortable and excited about our new phone system... it was a pleasure working with him and I look forward to continued great customer service and working with Vonage in the future...

Jimmy was extremely knowledgeable and…

Jimmy was extremely knowledgeable and took his time explaining all the great features that I'll be getting with Vonage. He was patient and kind and I appreciate his excellent customer service.

Winston was my account executive and he…

Winston was my account executive and he did a fine job

The Vonage Representative was knowledgeable

The Vonage Representative was knowledgeable and helpful. He was willing to take the time to guide me through the process of becoming a Vonage customer.

Martin Lopez was extremely helpful in…

Martin Lopez was extremely helpful in helping me set up my new phone line. He followed up with me, gave me his direct line and was very communicative when the only other options were online chatting. His help was greatly appreciated.