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Vivantio - Service Desk Software

Vivantio Reviews in September 2026: User Ratings, Pros & Cons

Simplify your IT processes with ease.

4.39

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Vivantio Reviews & Ratings

4.39

Very Good

Based on 222 ratings & 282 reviews

Are you using Vivantio?

Rating Distribution

Excellent

(168)

Very Good

(94)

Good

(18)

Poor

(0)

Terrible

(2)

Spotsaas Editor’s POV

Vivantio is a versatile service desk software that caters to all IT processes with an intuitive interface. Its comprehensive reporting and customizable dashboards empower organizations to make informed decisions quickly.Read more

Vivantio pros and cons

  • User-friendly interface

  • Supports all IT processes

  • Built-in reporting system

  • Customizable dashboards

  • Limited integrations with third-party tools

  • Can be overwhelming for new users

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Showing 21-30 out of 282

AU

Anonymous User

08/14/23

5 out of 5

"Vivantio is a systematic tool that will allow us to track information related to the process."

What do you like best about Vivantio? It will allow you to store data and extract eventually. It is very helpful and easy to use. What do you dislike about Vivantio?

RV

ronald v

08/09/23

5 out of 5

"Challenging and fun"

What do you like best about Vivantio? user friendly, and easy to understand the steps needed to be able to complete your task on hand. What do you dislike about Vivantio?

AU

Anonymous User

08/08/23

3.5 out of 5

"Extensive support ticketing system, all significant areas covered"

What do you like best about Vivantio? Can do all the main ticket tasks in a straightforward manner. Like the article conversion feature What do you dislike about Vivantio?

MB

Mik B

08/07/23

5 out of 5

"VIVANTIO Survey"

What do you like best about Vivantio? Customer service made easy by Vivantio and always ready to assist What do you dislike about Vivantio?

EA

Ed A

08/07/23

5 out of 5

"General"

What do you like best about Vivantio? easy platform for performing my task for work and ticket What do you dislike about Vivantio?

AJ

Andie John C

08/06/23

5 out of 5

"Good Interface and simple to navigate."

What do you like best about Vivantio? The service level timer duration, separation of request and issue. There is two interface which you can navigate based from your preference and the emailing capabilities is very functioning realtime.

UT

Urvansecurity T

08/04/23

5 out of 5

"My Vivantio Experience"

What do you like best about Vivantio? Very well Organize platform to address all business units needs to bust company performance. What do you dislike about Vivantio?

UT

Urvansecurity T

08/04/23

5 out of 5

"My Vivantio Experience"

What do you like best about Vivantio? Very well Organize platform to address all business units needs to bust company performance. What do you dislike about Vivantio?

BA

Ben A

08/03/23

5 out of 5

"General experience"

What do you like best about Vivantio? Vivantio is a tool we use in submitting ticket to resolve our technical issues at work that local ITs cannot resolve What do you dislike about Vivantio?

BA

Ben A

08/03/23

5 out of 5

"General experience"

What do you like best about Vivantio? Vivantio is a tool we use in submitting ticket to resolve our technical issues at work that local ITs cannot resolve What do you dislike about Vivantio?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].