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Vivantio - Service Desk Software

Vivantio Reviews in June 2026: User Ratings, Pros & Cons

Simplify your IT processes with ease.

4.2

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Vivantio Reviews & Ratings

4.2

Very Good

Based on 234 ratings & 282 reviews

Rating Distribution

Excellent

(168)

Very Good

(94)

Good

(18)

Poor

(0)

Terible

(2)

Spotsaas Editor’s POV

Vivantio is a versatile service desk software that caters to all IT processes with an intuitive interface. Its comprehensive reporting and customizable dashboards empower organizations to make informed decisions quickly.Read more

Vivantio pros and cons

  • User-friendly interface

  • Supports all IT processes

  • Comprehensive reporting system

  • Customizable dashboards

  • Limited integrations with third-party tools

  • Can be overwhelming for new users

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Showing 11-20 out of 282

AU

Anonymous User

08/17/23

4.5 out of 5

"Vivantio Benefits"

What do you like best about Vivantio? Vivantio provides good customer service and solutions to the queries of customers. It gives more convenience to build rapport within the organization. Moreover, it provides reports to see the effectiveness of closing the ticket on time.

AU

Anonymous User

08/17/23

4 out of 5

"Accessible and convenient to use"

What do you like best about Vivantio? I like that it is centralized so that all users get to compartmentalize their tasks. It is accessible and convenient to use. This is the main program we use in our company

AU

Anonymous User

08/17/23

4 out of 5

"Vivantio Experience Review"

What do you like best about Vivantio? With Vivantio, I was able to boost my productivity. It was much easier for me to determine the tasks I need to complete and has completed. This has lighten my workload alot.

AU

Anonymous User

08/17/23

4.5 out of 5

"Vivantio Benefits"

What do you like best about Vivantio? Vivantio provides good customer service and solutions to the queries of customers. It gives more convenience to build rapport within the organization. Moreover, it provides reports to see the effectiveness of closing the ticket on time.

JM

Jhayviel M

08/16/23

4.5 out of 5

"vivantio review"

What do you like best about Vivantio? Vivantio helps me a lot in accsessing my account. What do you dislike about Vivantio?

MC

Melanie C

08/16/23

4.5 out of 5

"Vivantio Benefits to Users"

What do you like best about Vivantio? Vivantio is a recomended Tool to accomodate Companies Departamental needs/ quiries through Ticketing APP , specially now a days that we are in a pandemic , wherein we cannot see each other .

JM

Jhayviel M

08/16/23

4.5 out of 5

"vivantio review"

What do you like best about Vivantio? Vivantio helps me a lot in accsessing my account. What do you dislike about Vivantio?

MC

Melanie C

08/16/23

4.5 out of 5

"Vivantio Benefits to Users"

What do you like best about Vivantio? Vivantio is a recomended Tool to accomodate Companies Departamental needs/ quiries through Ticketing APP , specially now a days that we are in a pandemic , wherein we cannot see each other .

AB

Arnel B

08/14/23

4.5 out of 5

"Vivantio User Review"

What do you like best about Vivantio? The most helpful part of Vivantio is how the Job orders from different work groups are being organized to have a better monitoring. It fairly competes with ither softwares.

AB

Arnel B

08/14/23

4.5 out of 5

"Vivantio User Review"

What do you like best about Vivantio? The most helpful part of Vivantio is how the Job orders from different work groups are being organized to have a better monitoring. It fairly competes with ither softwares.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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