8.2
SpotScore

VinSolutions Connect CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline car buying with personalized communication.
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VinSolutions Connect CRM offers custom pricing plan
VinSolutions Connect CRM Reviews & Ratings
Spotsaas Editor’s POV
VinSolutions Connect CRM has established itself as a robust tool within the automotive space, offering an intuitive, user-friendly experience designed to drive customer relationships and streamline sales processes. Its standout features include seamless customer organization, detailed reporting, and customizable templates for emails and follow-ups, making it an ...Read more
VinSolutions Connect CRM pros and cons
Interface is easy to navigate and learn, even for new users.
Effective at organizing and managing leads, customer information, and follow-ups, maintaining no opportunities are missed.
Reporting tools include extensive filtering options for detailed analytics and sales insights.
Integrates with other Cox Automotive products and tools for direct inventory access within the CRM.
Occasional bugs and stability issues, especially in the mobile app, causing frustration.
Outdated visual design in certain areas, with some users desiring a more modern UI update.
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Showing 21-30 out of 97
JV
Joe V
06/23/21
"Very user friendly, compared to other CRM's this is by far in my opinion the best"
What do you like best about VinSolutions Connect CRM? Navigating the CRM is very simple and straight forward What do you dislike about VinSolutions Connect CRM?
GK
Garry K
09/17/20
"Works better than some, but not the best for R&R"
What do you like best about VinSolutions Connect CRM? The general flow of the CRM process for this works well enough. Printing forms is pretty straightforward and the uptime of the software has been pretty good. A big key to how well this software will work for you is how much time you devote to getting the initial setups done correctly.
AU
Anonymous User
07/30/20
"Been using for 5 years"
What do you like best about VinSolutions Connect CRM? Easy to organize customers. Keeps you in check with future follow up
AL
Amanda L
07/17/20
"Vin Solutions is so user friendly, and HELPFUL"
What do you like best about VinSolutions Connect CRM? Very easy to Navigate, schedule appts. It's like a daily planner but better.
AU
Anonymous User
07/07/20
"Good features some glitches"
What do you like best about VinSolutions Connect CRM? I like the way it tracks calls and notes. Easy to find customer info.
DC
Donna C
11/08/19
"Best CRM!"
What do you like best about VinSolutions Connect CRM? We love this CRM we have been using it for years and they really keep up with the up and coming trends.
AU
Anonymous User
10/06/19
"VinSolutions is currently the market Leader in dealerships"
What do you like best about VinSolutions Connect CRM? Ease of Use and intuitive buttons with colorful and easy-to-understand display
AU
Anonymous User
08/09/19
"This CRM is hot garbage"
What do you like best about VinSolutions Connect CRM? Literally nothing. It's the worst CRM I've ever had the displeasure of using.
SD
Steve D
07/05/19
"Terrible company"
What do you like best about VinSolutions Connect CRM? We have had ViS for a short time now, and it gets worse every day. These people are not sales oriented.
AU
Anonymous User
06/15/19
"Nice CRM"
What do you like best about VinSolutions Connect CRM? User friendly interface. Can easily follow up with clients and have them on a set up schedule.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].