Vidyard Reviews in June 2026: User Ratings, Pros & Cons

Vidyard is the solution to our video content management problems

What do you like best? Best things about Vidyard are its ease of use, friendly customer service, and innovative features. What do you dislike? I dislike the confusion between Vidyard players and videos, and it's integration with YouTube often breaks. Recommendations to others considering the product: Take advantage of the Vidyard Knowledge Center What problems are you solving with the product? What benefits have you realized? Better integration with Org62 and ...

Vidyard for Sales

What do you like best? The ability to connect video views to Salesforce so we can see how video is impacting our sales process What do you dislike? Group functionality needs to be expanded What problems are you solving with the product? What benefits have you realized? Educating customers on our solutions and maturing pipeline

Vidyard is a unique solution to cut through the noise of traditional email marketing

What do you like best? Video drives consensus and gets attention. People are extremely inundated with text -- using a solution like vidyard helps get the attention of tough prospects and get your point across very precisely What do you dislike? It's not an everyday tool I use in my sales cycle. What problems are you solving with the product? What benefits have you realized? My team uses vidyard from an outbound sales perspective. It's a great tool to engage prospects and ...

Great tool for a great price

What do you like best? The plug-in makes video recording and option selection very simple. The analytics around video usage is fantastic. This tool allows a person to person interaction within a SaaS business. It helps cut through the noise and provide even better service to our customers. Not only support response emails but also training videos to help new users onboard more successfully as they have multiple ways of consuming information. What do you dislike? I get frustrated ...

Good tool with some glitches

What do you like best? Vidyard has some very innovative tools for prospecting and client outreach. I like the ability to easily send video messages through the plugin. What do you dislike? I have experienced a number of glitches in not being able to get the video running. It usually starts working after closing my browser and waiting. Recommendations to others considering the product: Aside from small glitches/technical problems, continue to be customer-centric and innovate ...

Powerful video marketing platform

What do you like best? Easy-to-use interface; customizable players & embed pages; easy to access analytics What do you dislike? Hate that I can't replace video files with new versions Recommendations to others considering the product: Take the time to full integrate with your marketing automation platform and set up custom workflows as part of onboarding. This will help you gain the full value Vidyard has to offer. What problems are you solving with the product? What ...

A Vidyard is worth a thousand videos

What do you like best? My previous VHP wasn't very reliable. So I switched to Vidyard a couple of years ago. The system is easy to use, fast, and extremely reliable. The subtitles/translation functionality is robust, fast, and the translation costs are minimal. The Video Hub function allows me to have all my videos in one place on our site and still have videos embedded on the appropriate pages. When you look at all the factors, Vidyard is best in class. What do you dislike? After ...

Great product for quality customer service

What do you like best? This is a great product for any customer service job. It is very easy to set up, and it is easy to deploy on your chrome web browser. What it provides the user is to give a personal touch to their tutorial. I just made a video a few days ago to send out to clients explaining how to use a product that our company provides. This is much better than a written form or an explanation. What do you dislike? The only issue I came across while using this, is that while ...

Vidyard - taking video to the next level

What do you like best? The personalized videos are awesome though we have yet to use them drive some more marketing leads.. We also like the sophistication of the different interactive elements that can be added to videos though we have not fully taken advantage of these yet either. The ease of embedding into other web properties including Youtube and social media. The ability to integrate with Marketing Automation tools (in our case Marketo) and your CRM (Salesforce). Really interested ...

Highly Recommend Vidyard

What do you like best? Vidyard has a great interface, integrates with SFDC to show video ROI and our customer success manager and support team are awesome! I highly recommend checking them out for your video hosting needs and integration with Marketo and SFDC. What do you dislike? I can't think of anything that I dislike What problems are you solving with the product? What benefits have you realized? We want better visibility into video ROI. With Vidyard we see views, who is ...