Vidyard Reviews in June 2026: User Ratings, Pros & Cons

Awesome new way to prospect

What do you like best? I love being able to reach out to prospects that have gone dark with a quick personal video What do you dislike? nothing specific.. i really like using the tool What problems are you solving with the product? What benefits have you realized? Tracking down prospects that have gone cold and generating interest from people you may not reach with a generic email

GoVideo is amazing

What do you like best? The Vidyard team + support is great! Plus, it's a free chrome extension What do you dislike? Nothing - I really do like everything about it! What problems are you solving with the product? What benefits have you realized? The GoVideo chrome extension lets me easily make step-by-step how-to videos and walkthroughs for clients, prospects and team members - instead of explaining something via lengthy email or having to hop on a call, I can create a video ...

Sales

What do you like best? SO easy to use- can do it all right from the extension! What do you dislike? Sometimes have a problem pasting the video into an email with the screen shot of the video included (as opposed to just text) What problems are you solving with the product? What benefits have you realized? Reach out with video prospecting

Great way to engage with customers

What do you like best? I like that this product makes it much easier to engage with customers. I notice that most of my emails get opened and links get clicked on when I use Vidyard. I like that it also plays other videos that get the customer to learn about our product. I've been able to close sales simply by following up on a video I sent. What do you dislike? I wish it was a little easier to stop a recording. I have to lean in and look weird for about 2 seconds while I stop the ...

Best Video Platform Out There

What do you like best? The ability to launch personalised video campaigns. This is perfect for an event where you want to get higher traction for your CTA. What do you dislike? Nothing as of now. The platform is great! What problems are you solving with the product? What benefits have you realized? Video analytics, lead gen with videos and personalised video campaigns.

Vidyard is an excelet tool to reach people in a fresh manner

What do you like best? I like Vidyard because it enables me to reach people in a refreshing and new way. My contacts are delighted to be reached in such a fresh manner and happy that somebody took the time to prepare a personalized video even though it is very easy and fast to do. What do you dislike? I dislike the fact that it is not possible to attach documents in the video-email configuration I currently have installed in Salesforce. What problems are you solving with the ...

Scaling expertise across our Organization

What do you like best? Vidyard's capability to organize related videos into playlists provides me an easy way to share key training and learning concepts with customers and colleagues. What do you dislike? For non-YouTube hosted videos, Vidyard should provide a way for me to use link to a specific video timestamp (i.e. vytime parameter) in an easy-to-configure link vs. having to create a code snip hosted on a webpage as described here - ...

Experience as a Content Manager using Vidyard

What do you like best? I like the fact that it stores so many videos and it streamlines my ability to manage all of the content. The vidyard team is very responsive and great to work with. Whenever we provide feedback they are quick to offer a solve. What do you dislike? Sometimes the playlists don't sync correctly and there could be an easier way to fix that or get alerted when something isn't connecting to YouTube correctly. I wish there were a better way to track analytics ...

A Marketing Silver Bullet

What do you like best? Vidyard is a unique way to prospect to customers that gets their attention, and creates interest. The ability to create a video voicemail that gets embedded into your prospecting email is by far the best tool for prospecting that I have seen in years. What do you dislike? I only wish I had more videos to host on Vidyard. Recommendations to others considering the product: Don't wait....if you are prospecting using email or cold calling only, you are ...

Great tool for follow-up videos

What do you like best? It's extremely easy to create videos that you can re-use for different prospects, send them as playlists, and see when people open them. This has been extremely helpful in enabling me to send effective follow-ups to people after our demos, or answer specific questions that they have. The support reps are also amazing! What do you dislike? I wish they had a GIF option like CloudApp, but other than that -- it's great! I also wish that they had better reporting, ...