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8.3

Spot Score

Verizon Connect - Field Service Management Software

Verizon Connect Review: Is It The Right Fleet Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

SOC 2
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Verizon Connect offers custom pricing plan

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Trusted by many companies including Costco

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What is Verizon Connect?

Verizon Connect is an advanced Field Service Management Software designed to help businesses streamline operations, improve communication, and optimize task management. It enables commercial and residential businesses to track tasks in real time, generate and manage work orders, and automate work order routing for increased efficiency. The platform’s intuitive interface ensures seamless job scheduling, reducing delays and improving service delivery. Automated job requests help dispatch teams respond quickly, enhancing customer satisfaction. Verizon Connect provides complete access to essential data, empowering businesses to make informed decisions and improve workforce productivity. Its robust tracking capabilities ensure accurate monitoring of field activities, leading to better resource allocation. The software integrates real-time alerts and notifications, keeping teams updated on job progress and changes. Customizable workflows enable businesses to tailor processes to their specific needs, enhancing operational flexibility. Secure cloud-based storage ensures data accessibility and protection, minimizing the risk of information loss. Seamless integration with other business tools allows for a unified workflow, reducing administrative burden. The platform’s mobile compatibility enables field teams to access job details and update statuses on the go. Compliance tracking tools help businesses meet industry regulations with ease. With Verizon Connect, businesses can enhance service quality, improve response times, and deliver reliable, customer-focused solutions that drive long-term success.

Pricing

  • Verizon Connect offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:🇺🇸

Verizon Connect Software Demo

Verizon Connect was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Verizon Connect

Team types
Large Enterprises, Medium Business

Why teams choose Verizon Connect

  • Real-time tracking enhances operational efficiency.

  • Automated routing reduces delays and improves service delivery.

Is Verizon Connect right for you?

What buyers should know before shortlisting Verizon Connect

Verizon Connect is an impressive field service management solution that I’ve found highly effective for optimizing task tracking, job scheduling, and workforce coordination. It streamlines operations for both commercial and residential businesses by automating work order routing, enabling real-time communication, and ensuring seamless job management.

The platform provides complete visibility into field activities, improving efficiency and response times. Its intuitive interface and mobile accessibility make it easy for teams to stay connected.

While it offers strong tracking and automation features, some businesses may face integration challenges, a learning curve, and potential cost concerns. Overall, Verizon Connect is a valuable tool for enhancing field service operations.

Pros and cons

Verizon Connect pros and cons

  • Verizon Connect pros
  • Real-time tracking enhances operational efficiency.

  • Automated routing reduces delays and improves service delivery.

  • Verizon Connect cons
  • May be too complex for smaller operations.

  • Training may be necessary to maximize features.

4.4/5 rating
6 verified reviews

Ready to try it?

Get started with Verizon Connect

Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare Verizon Connect side-by-side with top Fleet Management Software alternatives.

Motive
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What is the pricing of Verizon Connect?

Verizon Connect uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingVerizon Connect offers custom pricing
Pricing Model
Quotation Based

Verizon Connect reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 6 reviews, with strong overall satisfaction.

What buyers like

  • Enables field teams to manage jobs on the go.
  • Keeps teams connected with instant updates.
  • Enhances efficiency and reduces manual work.

Common complaints

  • Some users may need time to fully utilize all features.
  • May require additional effort to sync with existing business tools.

4.4

Very Good

Based on 10 ratings & 6 reviews

Rating Distribution

Excellent

(1)

Very Good

(3)

Good

(0)

Poor

(0)

Poor

(2)

What users are saying

DS

Dandy S

10/05/22

4 out of 5

"The ability to have a scheduler and gps tracker in one system is very convienent"

What do you like best about Verizon Connect Field Service & Scheduling? What I found most useful is the technician can update each job with notes, ...

Read more

AU

Anonymous User

07/23/19

5 out of 5

"Best way to manage service accounts"

What do you like best about Verizon Connect Field Service & Scheduling? I love being able to interacty with my field technician within minutes. Lettin ...

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AU

Anonymous User

04/17/18

3.5 out of 5

"Decent Software for the cost"

What do you like best about Verizon Connect Field Service & Scheduling? The features for the comparatively low cost per user is great. The map GPS is ...

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NR

Nery R

11/21/17

3.5 out of 5

"Works for now. "

What do you like best about Verizon Connect Field Service & Scheduling? I like that I can see where our technicians are. What do you dislike about ...

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AU

Anonymous User

05/09/17

0 out of 5

"The app can't what the sales team says it can do."

What do you like best about Verizon Connect Field Service & Scheduling? The look of the app is nice and the scheduler is nice. The app is very limited ...

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AU

Anonymous User

07/05/16

0 out of 5

"Doesn't do what I was promised it would"

What do you like best about Verizon Connect Field Service & Scheduling? It is easy to find your way around. It seemed like a good price at the time I ...

Read more

What are the features of Verizon Connect?

59%

Feature coverage

26 of 44 tracked features

API integration is a feature that allows different software systems, platforms, or applications to seamlessly communicate with each other. I…

An app or software sends out alerts, which are actionable and content-rich push notifications. These alerts can be for various reasons, incl…

Workforce analytics is a software and methodology combo that uses statistical models to worker-related data to help business leaders optimiz…

Asset management is the practise of keeping track of your assets. Asset management allows you to efficiently manage assets while also extend…

Asset tracking is a crucial feature that is commonly found in software designed for businesses and organizations. Simply put, asset tracking…

A behavior management plan is a set of processes to hold students accountable for their actions, encourage positive behavior, and prevent sc…

Behavior Tracking is a feature that allows users to monitor and analyze the actions and behaviors of their target audience. This feature has…

Managers plan, coordinate, regulate, and lead operations that assure compliance with laws and standards through compliance management. It is…

Cost tracking is an essential feature of software that allows businesses to monitor and manage their expenses and budgets in a systematic ma…

A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…

Dispatch management is a crucial feature in software that helps businesses efficiently manage the delivery of goods and services. It involve…

Driver Management is a key feature found in many software systems that are designed to help organizations more effectively manage their flee…

Fleet management is a comprehensive solution designed to help businesses effectively manage and maintain their fleet of vehicles. This softw…

Fuel management is a cutting-edge software feature that allows companies to efficiently monitor and control their fuel usage. This feature i…

IT can use job scheduling technologies to automate task execution using date-and-time scheduling or other approaches such as event-based tri…

Location tracking is a software feature that allows users to accurately track the location of a person or an object. This feature is commonl…

A marketing automation app for mobile devices is a software application that allows marketers to automate and manage marketing activities. T…

Real-time activity tracking is a dynamic feature that enables software users to monitor and track their activities in real-time. This featur…

Project management necessitates a great deal of organization, thus having dedicated project management software that allows for real-time tr…

Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…

A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…

The process of selecting the most cost-effective route is known as route optimization. Finding the shortest path between two points is more…

Routing is a crucial feature in software development that plays a significant role in connecting different devices or networks. It is the pr…

Scheduling is the job or activity of determining when specific tasks will be completed. Block scheduling, often known as blocking, is a meth…

Vehicle Information is a highly useful feature that provides users with detailed and up-to-date information about their vehicles. This featu…

Vehicle tracking is a software feature that enables users to track the location, movement, and status of vehicles in real-time. This feature…

Security & Compliance

Verizon Connect security and data handling

Key compliance certifications and security features for IT and security teams evaluating Verizon Connect.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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Verizon Connect Customers

Costco-logo

Costco

City of SanJose-logo

City of SanJose

Pest & Termites Consultants-logo

Pest & Termites Consultants

Lincoln hill retirement-logo

Lincoln hill retirement

Township of Lakewood-logo

Township of Lakewood

Help & Contact

Verizon Connect Support Options

Customer ServiceBusiness HoursOnline
LocationAtlanta, Georgia

Connect with Verizon Connect

Frequently Asked Questions About Verizon Connect

Common questions buyers ask before choosing Verizon Connect.

Verizon Connect is a Fleet Management Software. Verizon Connect offers Analytics (Workforce), Reporting, Route Optimization, Real-time Job Tracking, Job Scheduling and many more functionalities.

Buyers commonly note the following limitations of Verizon Connect: May be too complex for smaller operations.; Training may be necessary to maximize features..

Some top alternatives to Verizon Connect includes Motive, Azuga Fleet, Smart Service, MyGeotab and TruckSmartz.

Verizon Connect offers Quotation Based pricing model

We don't have information regarding integrations of the Verizon Connect as of now.

The starting price is not disclosed by Verizon Connect. You can visit Verizon Connect pricing page to get the latest pricing.

Ready to try it?

Get started with Verizon Connect

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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