8.3
Spot Score
Detrack Review: Is It The Right Fleet Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
SOC 2Starts from $24 / Month, also offers free forever plan
eNexus
ILG Supply Chain Services
BIL
Chill
GNT TransportTrusted by many companies including eNexus
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Detrack?
Detrack is the ideal paperless solution for accurate vehicle tracking and proof of delivery. The free Android and iPhone app allows users to monitor multiple vehicles in real-time on a live map with minute-by-minute updates. It even supports capturing signature and photo evidence within the app, as well as real-time email/SMS notifications on deliveries. Plus, the app can track from 1-1000+ drivers, making it easier to send and receive delivery instructions and even call recipients with
Pricing
Starts from $24 / Month
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:Global
Platform
Web + mobile app (iOS & Android)
Detrack Software Demo
Detrack was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Detrack
- Team types
- Large Enterprises, Medium Business
Why teams choose Detrack
Offers comprehensive tracking features for deliveries.
Supports a large number of drivers simultaneously.
Provides real-time updates for better communication.
Is Detrack right for you?
What buyers should know before shortlisting Detrack
Detrack is an intuitive, paperless solution for vehicle tracking and proof of delivery. With its real-time tracking, scalable capabilities, and support for signature and photo evidence, it offers a robust solution for businesses of all sizes.
The mobile app is accessible on both Android and iPhone, allowing fleet managers to track deliveries and communicate with drivers on the go. While it is user-friendly, it may not cater to more complex fleet management needs and requires a stable internet connection for optimal performance.
Overall, Detrack is an excellent tool for simplifying delivery management and improving operational efficiency.
Detrack pros and cons
- Detrack pros
Offers comprehensive tracking features for deliveries.
Supports a large number of drivers simultaneously.
Provides real-time updates for better communication.
- Detrack cons
May not integrate with all existing systems.
Limited features for non-delivery businesses.
Ready to try it?
Get started with Detrack
Try the free plan and upgrade when ready.
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Compare Detrack side-by-side with top Fleet Management Software alternatives.
What is the pricing of Detrack?
Detrack reviews and ratings
Buyer sentiment
Buyer sentiment is mixed across 20 reviews, so it is worth reviewing the tradeoffs closely.
What buyers like
- Detrack supports real-time email and SMS notifications for deliveries, keeping both fleet managers and recipients informed. It also allows communication between drivers and recipients, enhancing overall customer service.
- Whether you have one vehicle or up to 1,000+, Detrack can easily scale to accommodate fleets of all sizes, making it a versatile solution for businesses of various scales.
- The app provides real-time vehicle tracking with minute-by-minute updates, giving fleet managers up-to-the-minute information on their vehicles' locations, which helps optimize routing and improve delivery efficiency.
Common complaints
- The real-time tracking and communication features rely on a stable internet connection. Poor or unreliable internet access could cause delays in updates or hinder communication.
- As the solution is app-based, it may face limitations for users who are not comfortable with or do not have access to smartphones or mobile devices, potentially reducing accessibility for certain employees.
What users are saying
CA
Craig A
01/14/22
"A very reliable product I can't picture working without"
What do you like best about Detrack? -Live updates to the driver when changes made -Live tracking of the driver
CA
Craig A
01/14/22
"A very reliable product I can't picture working without"
What do you like best about Detrack? -Live updates to the driver when changes made -Live tracking of the driver
SL
Scott L
08/23/21
"Affordable and effective"
What do you like best about Detrack? Easy to use and implement, integrates well with Zapier, well-priced What do you dislike about Detrack?
SL
Scott L
08/23/21
"Affordable and effective"
What do you like best about Detrack? Easy to use and implement, integrates well with Zapier, well-priced What do you dislike about Detrack?
GQ
Garfield Q
08/04/21
"Great App to use"
What do you like best about Detrack? Ease of usage and real time tracking of product. Proof of delivery is almost as immediate. call and sms fuction ...
Read more
BS
Bojan S
08/04/21
"Problem solver for deliverys"
What do you like best about Detrack? The driver app is very useful. The admin panel is very good. Very easy and convenient delivery management. ...
Read more
What are the features of Detrack?
Dispatch management is a crucial feature in software that helps businesses efficiently manage the delivery of goods and services. It involve…
Driver Management is a key feature found in many software systems that are designed to help organizations more effectively manage their flee…
Fuel management is a cutting-edge software feature that allows companies to efficiently monitor and control their fuel usage. This feature i…
Routing is a crucial feature in software development that plays a significant role in connecting different devices or networks. It is the pr…
Vehicle Information is a highly useful feature that provides users with detailed and up-to-date information about their vehicles. This featu…
Vehicle tracking is a software feature that enables users to track the location, movement, and status of vehicles in real-time. This feature…
Detrack security and data handling
Key compliance certifications and security features for IT and security teams evaluating Detrack.
Certifications
Developer & data
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Detrack Customers
eNexus
ILG Supply Chain Services
BIL
Chill
GNT Transport
Detrack Support Options
Frequently Asked Questions About Detrack
Common questions buyers ask before choosing Detrack.
Detrack is a Fleet Management Software. Detrack offers Vehicle Tracking, Vehicle Information, Routing, Fuel Management, Driver Management and many more functionalities.
Buyers commonly note the following limitations of Detrack: May not integrate with all existing systems.; Limited features for non-delivery businesses.; Requires mobile app for full functionality..
Some top alternatives to Detrack includes Motive, Azuga Fleet, Fleet Complete, TomTom WEBFLEET and Track-POD.
Detrack offers Freemium, Subscription pricing models
The starting price of Detrack is $24/Month
Ready to try it?
Get started with Detrack
Get started with the free plan — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
