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9.5

Spot Score

Vend POS - POS Software

Vend POS Reviews in May 2025: User Ratings, Pros & Cons

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4

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Vend POS Reviews & Ratings

4

Very Good

Based on 726 ratings & 523 reviews

Rating Distribution

Excellent

(301)

Very Good

(72)

Good

(29)

Poor

(24)

Terible

(97)

Expert's Review

Lightspeed Retail (formerly Vend) has received mixed feedback over the past year. While some users have expressed dissatisfaction with issues like poor customer support, unexpected fees, and software glitches, there are also positive aspects worth noting. Some customers have highlighted the user-friendly interface, helpful features such as inventory management, ...Read more

Vend POS pros and cons

  • User-friendly interface and intuitive design make it easy to input data and train employees.

  • Helpful scanner app, efficient inventory functions, and useful reports contribute to enhanced productivity.

  • Integration issues with other platforms like Shopify, leading to discrepancies in stock levels and sales.

  • Limited functionality for basic operations like barcoding, label printing, and detailed inventory movements, causing inefficiencies and frustrations among users.

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Showing 211-220 out of 523

AS

Alexi Seenath

05/06/19

5 out of 5

Vend is easy to use and their customer…

Vend is easy to use and their customer service is very helpful ! You can do mostly everything with Vend !

SB

Susan Bibbs

05/06/19

5 out of 5

Everyone at Vend is always…

Everyone at Vend is always knowledgeable and very helpful. So glad I chose Vend as our POS system. Like all the reports available, easy to follow. Still have a few issues but Vend listens to our suggestions and constantly makes improvements and updates.

HW

Helen Washington

05/06/19

5 out of 5

Prompt Customer Service

Phone support and prompt customer service is amazing from Vend. I sent a support ticket on Sunday and didn’t expect a response until Monday so you can imagine how thrilled I was to receive a reply with the assistance I needed within an hour. The Vend team knowledge is priceless for my business to operate efficiently.

KM

Keith Martin

05/06/19

5 out of 5

Vend EPOS System

I have used Vend for some time now. This is my 3rd EPOS System and it is by far the best. The software is easy to use and the support second to none. It provides our business with a comprehensive suite of reports and all the information i need to run a complex retail business in challenging times. Keith Martin Director Bells of Buxton

HW

Helen Washington

05/06/19

5 out of 5

Prompt Customer Service

Phone support and prompt customer service is amazing from Vend. I sent a support ticket on Sunday and didn’t expect a response until Monday so you can imagine how thrilled I was to receive a reply with the assistance I needed within an hour. The Vend team knowledge is priceless for my business to operate efficiently.

AS

Alexi Seenath

05/06/19

5 out of 5

Vend is easy to use and their customer…

Vend is easy to use and their customer service is very helpful ! You can do mostly everything with Vend !

A

Alan

05/06/19

5 out of 5

Very helpful and polite

Very helpful and polite. help sort the problem out for us.

SB

Susan Bibbs

05/06/19

5 out of 5

Everyone at Vend is always…

Everyone at Vend is always knowledgeable and very helpful. So glad I chose Vend as our POS system. Like all the reports available, easy to follow. Still have a few issues but Vend listens to our suggestions and constantly makes improvements and updates.

O2

Orokonui 2016

05/06/19

5 out of 5

We recently changed our POS system to…

We recently changed our POS system to Vend. We were a little apprehensive about the transition and how that would go, however we got fantastic support from Vend staff, and the whole process went very smoothly. I would recommend the 'onboarding' package which provides set up support and training - it's very well managed and made things easy. Also the ongoing support from Vend - always providing a quick and very helpful response to resolve any issues that we have. We are very satisfied with ...

Read more

KM

Keith Martin

05/06/19

5 out of 5

Vend EPOS System

I have used Vend for some time now. This is my 3rd EPOS System and it is by far the best. The software is easy to use and the support second to none. It provides our business with a comprehensive suite of reports and all the information i need to run a complex retail business in challenging times. Keith Martin Director Bells of Buxton