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9.5

SpotScore

Vend POS - POS Software

Vend POS Reviews in July 2026: User Ratings, Pros & Cons

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4

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Vend POS Reviews & Ratings

4

Very Good

Based on 726 ratings & 523 reviews

Are you using Vend POS?

Rating Distribution

Excellent

(301)

Very Good

(72)

Good

(29)

Poor

(24)

Terrible

(97)

Spotsaas Editor’s POV

Lightspeed Retail (formerly Vend) has received mixed feedback. Users report poor customer support response times, unexpected fees appearing after signup, and recurring software glitches. The platform's strengths include a straightforward interface, inventory management tools, and a mobile scanning app for stock counts. Before shortlisting, verify Shopify ...Read more

Vend POS pros and cons

  • User-friendly interface and intuitive design make it easy to input data and train employees.

  • Helpful scanner app, efficient inventory functions, and useful reports contribute to enhanced productivity.

  • Integration issues with other platforms like Shopify, leading to discrepancies in stock levels and sales.

  • Limited functionality for basic operations like barcoding, label printing, and detailed inventory movements, causing inefficiencies and frustrations among users.

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Showing 221-230 out of 523

KM

Keith Martin

05/06/19

5 out of 5

Vend EPOS System

I have used Vend for some time now. This is my 3rd EPOS System and it is by far the best. The software is easy to use and the support second to none. It provides our business with a comprehensive suite of reports and all the information i need to run a complex retail business in challenging times. Keith Martin Director Bells of Buxton

AR

Anonymous Reviewer

04/25/19

4 out of 5

Battery Inventry Multi sites

PROS: A system where your inventry is accessed anywhere any time. CONS: none at this stage.

DM

Digital Matrix Computers

04/15/19

4 out of 5

Great POS system and easy to use

Great POS system and easy to use. The only improvement we would like to see is a quotation feature, as the "Park Sale" function is confusing for a lot of customers who do request a quote and believe we have invoiced them.

RD

Riz DaRula

04/12/19

5 out of 5

Best Pos hands down!!!

Vend has been an amazing fit for our business. Transitioning was easy and fast and the customer support is top notch! Wish we would have switched pos systems years ago! The capabilities are top notch and literally everything we thought about implementing was available and just a couple simple steps. The reporting is Phenomenal and can not wait to acquire more data to better enhance vends capacity and capabilities. Most importantly their support team answers the phone and responds with fast ...

Read more

RG

Rachel G

04/12/19

4.5 out of 5

"Easy to use POS system"

What do you like best? I really like that it so easy to set up and use. What do you dislike?

AA

Alx Arvalo

04/12/19

5 out of 5

Great overall experience

Great overall experience. The team was helpful and fluid with their demonstrations. The software is easy to navigate and if you have any questions it is simple to get a hold of a representative. 24/7 service. The only feedback I can give is during the setup, to have better communication with your customers. It was a bit confusing as to who to talk to during the setup, but once we got to the right person, it was good.

UI

User in Consumer Goods

04/11/19

5 out of 5

"Simple, effective, easy to use!"

What do you like best? The best thing I like about Vend is how easy it is to use and how little training is required to be able to use the system when serving at the shop I volunteer at for fundraising purposes. It makes fundraising so much more enjoyable, rewarding and profitable.

RW

Robert Wilson

04/11/19

5 out of 5

Had an issue within the settings

Had an issue within the settings. Didn't understand it so I submitted a ticket. Got a quick response from vend and we were able to fix the issue.

L

Live

04/10/19

5 out of 5

So helpful and quick whenever I need…

So helpful and quick whenever I need anything. Super nice too!

CL

Cositas Limited

04/10/19

5 out of 5

All round support

As a start up we needed all the help we could get and Vend offered support in every area. Friendly helpful staff who really know their stuff, and a product that performs. We love Vend!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].