9.3
SpotScore
VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons
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VanillaSoft Reviews & Ratings
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Spotsaas Editor’s POV
VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more
VanillaSoft pros and cons
Designed for volume calls, making it efficient for outbound calling needs.
User-friendly interface with easy implementation, suitable for quick team adoption and daily use.
Calender integration for scheduling and managing leads at correct time zones.
Reliable with automated correction on client info and calls, enhancing accuracy.
Limited customization options and features may be overwhelming for new users without sufficient support.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.
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Showing 31-40 out of 551
GH
Gabrielle H
07/25/23
"Beautiful Interface"
What do you like best about VanillaSoft? It's incredibly user-friendly and easy to grasp quickly so new people aren't completely intimidated by learning the system. What do you dislike about VanillaSoft?
OP
oscar p
06/19/23
"Hands down the best partner a salesperson can have"
What do you like best about VanillaSoft? I like the easy navigation and the fact that I can text and email from the portal What do you dislike about VanillaSoft?
DM
Debra M
05/18/23
"VERY USEFUL"
What do you like best about VanillaSoft? Easy to use, even for beginners. You do not have to be very techie to get up and running. What do you dislike about VanillaSoft?
AU
Anonymous User
05/16/23
"VanillaSoft is extremely UI friendly."
What do you like best about VanillaSoft? Easy to navigate through leads and contacts, as well as be thorough enough to give me the information I need during an inbound call.
CA
Caroline A
05/15/23
"Vanilla Soft experience"
What do you like best about VanillaSoft? Keeps details of customer contacts, which is something my company did not do prior. If there is turnover amongst staff, we still have continuity.
TQ
Thiago Q
05/13/23
"Great Support, Gets the job done!"
What do you like best about VanillaSoft? Their support is awesome, they really try to get things working as fast as they can What do you dislike about VanillaSoft?
RS
Romar S
05/12/23
"VSoft"
What do you like best about VanillaSoft? The capacity to seamlessly integrate with disparate platforms, utilizing appropriate information, represents a critical capability in today's interconnected digital landscape.
PC
Pat C
05/11/23
"Time saving and efficient"
What do you like best about VanillaSoft? Easy to use. Keeps my appointments, and is organized What do you dislike about VanillaSoft?
AU
Anonymous User
05/11/23
"Very simple to use, user friendly"
What do you like best about VanillaSoft? its simple to use, the dispositions stay there and remember what you last typed so you dont have to retype it. I like being able to set when I wat the call back to happen either 3 6 or 9 hours
AU
Anonymous User
05/11/23
"Helped me increase my outbound reaches"
What do you like best about VanillaSoft? Very easy to use. Helped me double my outbound call effort while staying organized. Easy to pull calls and manage texts. The increased outputs from VS and helped my individual performance.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].