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9.3

Spot Score

VanillaSoft - Sales Engagement Software

VanillaSoft Reviews in May 2025: User Ratings, Pros & Cons

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4.4

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VanillaSoft Reviews & Ratings

4.4

Very Good

Based on 965 ratings & 551 reviews

Rating Distribution

Excellent

(425)

Very Good

(99)

Good

(19)

Poor

(6)

Terible

(2)

Expert's Review

VanillaSoft is consistently praised for its user-friendly design and efficient functionality. Users appreciate its focus on outbound calling, making it a standout choice for managing high call volumes with ease. The platform's calendar integration and ability to call leads at the right time zones streamline daily operations significantly. Additionally, the ...Read more

VanillaSoft pros and cons

  • Designed for volume calls, making it efficient for outbound calling needs.

  • User-friendly interface with easy implementation, suitable for quick team adoption and daily use.

  • Calender integration for scheduling and managing leads at correct time zones.

  • Reliable with automated correction on client info and calls, enhancing accuracy.

  • Limited customization options and features may be overwhelming for new users without sufficient support.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.

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Showing 41-50 out of 551

ES

Eddie S

05/11/23

5 out of 5

"Easy to use, reliable."

What do you like best about VanillaSoft? The follow up features. Text/email templates are great, super easy to use within the system itself. Dispositions are easy to keep track of positive contacts and follow up in the future.

WS

William S

05/11/23

5 out of 5

"Great addition to the Tool Belt"

What do you like best about VanillaSoft? The fact that it's a flat rate fee that gives access to thousands of leads, with the potential of getting fresh leads at any time! Definitely a good alternative to agents just starting out that don't have the money to buy exclusive leads.

AG

Alexis G

05/11/23

5 out of 5

"Great way to organize and follow up my leads"

What do you like best about VanillaSoft? The action buttons, it's a great way to keep things organized and keep moving on a fast pase. What do you dislike about VanillaSoft?

YL

Yesenia L

05/11/23

5 out of 5

"Reliable"

What do you like best about VanillaSoft? Has helped me daily with organized calls for my follow-up calls!! What do you dislike about VanillaSoft?

AU

Anonymous User

05/11/23

5 out of 5

"Vanillasoft Review"

What do you like best about VanillaSoft? Vanillasoft is the best CRM for inside sales and lead generation personnel. One of the best features is the routing of the records. Another feature is syncing emails and text messages.

AU

Anonymous User

05/11/23

5 out of 5

"Vanilla soft user review"

What do you like best about VanillaSoft? It is a perfect platform, can disposition with many options, can schedule callbacks and link it up to your calander, Automatically directs any callbacks you have to your screen when it is time, and is very easy to navigate as well.

JK

Jeffrey K

05/11/23

5 out of 5

"VanillaSoft is probably one of the best CRM'S out there."

What do you like best about VanillaSoft? The CRM works flawlessly. The functionality of the platform is easy to use and understand. Call, email or text straight from the platform. Many other platforms require you to download other applications to be able to call or text from there.

DI

Denise I

05/11/23

5 out of 5

"Work related"

What do you like best about VanillaSoft? The ease of pulling up relevant information to complete my daily tasks. Very good CRM What do you dislike about VanillaSoft?

AB

Austin B

05/11/23

4.5 out of 5

"Solid CRM for clients very integrated"

What do you like best about VanillaSoft? I like how when I set an appointment with a propsect it actually sets it up in my calendar for me as well. It's the little things

AU

Anonymous User

05/11/23

4.5 out of 5

"Helped me increase my outbound reaches"

What do you like best about VanillaSoft? Very easy to use. Helped me double my outbound call effort while staying organized. Easy to pull calls and manage texts. The increased outputs from VS and helped my individual performance.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].