9.3
SpotScore
VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons
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VanillaSoft Reviews & Ratings
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Spotsaas Editor’s POV
VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more
VanillaSoft pros and cons
Designed for volume calls, making it efficient for outbound calling needs.
User-friendly interface with easy implementation, suitable for quick team adoption and daily use.
Calender integration for scheduling and managing leads at correct time zones.
Reliable with automated correction on client info and calls, enhancing accuracy.
Limited customization options and features may be overwhelming for new users without sufficient support.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.
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Showing 371-380 out of 551
AU
Anonymous User
04/02/19
"Excellent CRM and Dialer"
What do you like best about VanillaSoft? I love the fact that I can dial manually, record my conversation if need be, send emails, text messages, set appointments, and see if the client read the email or not.
SE
Stephen E
03/30/19
"Stephen eaker"
What do you like best about VanillaSoft? Very easy to load new leads in csv. Different projects to better organize your teams. What do you dislike about VanillaSoft?
CC
Cullen C
03/26/19
"Wow, Flexible, Reliable and easy to manage CRM "
What do you like best about VanillaSoft? It is super easy to train new team members on how to use the system. We use the software for managing sales leads and more importantly for managing operational workflows.
MD
Michael D
03/07/19
"Vanilla Soft CRM "
What do you like best about VanillaSoft? The CRM features are outstanding in terms of customization, service, interface, and simplicity. The entire user experience if rated on a scale of 1 to 10 is 10. Helpful staff that are there quickly to help with any issues that come up or that you have questions about.
BH
Briana H
03/06/19
"Good choice but not my 1st"
What do you like best about VanillaSoft? I like the easy to understand dashboard with real time stats of not just myself but my whole team. I like the custom reporting for the day, week or whatever time frame you want. It hold a lot of data and easily feeds each prospect to you with the convenience of an automatic dialer.
EH
Erik H. V
02/28/19
"Higher Ed User"
What do you like best about VanillaSoft? Very easy to use, while offering many features. Provides us everything we need at a good price. Support is usually very prompt and helpful.
JM
James M
02/27/19
"Medicare advisor working uploaded data base to call on Medicare prospects "
What do you like best about VanillaSoft? simple,reliable, quick search feature,reports,,note taking. Never difficult to find what you are looking for What do you dislike about VanillaSoft?
BH
Brett H
02/26/19
"Outstanding Service"
What do you like best about VanillaSoft? Vanilla soft uses highly qualified UCC's to develop business relationships through various interactions. The organization and pinpoint tools which Vanilla soft gives you is excellent. You are able to access a large database of excellent business owners right at your fingertips which makes generating new business so much easier than simply cold calling around the internet.
AU
Anonymous User
02/19/19
"Very flexible formatting"
What do you like best about VanillaSoft? I like that I can use this CRM in various ways. Very flexible. Helpful customer service reps. What do you dislike about VanillaSoft?
EW
Edward W
02/19/19
"Great User-Friendly CRM"
What do you like best about VanillaSoft? The software is very user-friendly and easy to navigate. The advanced search function is critical when sorting through a large volume of clients. This is the perfect CRM for over-the-phone or inside sales and I would definitely recommend it. VanillaSoft has a lot of extremely useful features such as lead management, email, effective software integration, along with many others.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].