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9.3

Spot Score

UVdesk - Help Desk Software

UVdesk Reviews in June 2026: User Ratings, Pros & Cons

Customer service made easy, with UVdesk.

4.6

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Starts from $16 / Month when Billed Yearly, also offers free forever plan

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UVdesk Reviews & Ratings

4.6

Excellent

Based on 72 ratings & 82 reviews

Rating Distribution

Excellent

(78)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(2)

Spotsaas Editor’s POV

UVdesk offers a rich set of features that enhance customer service efficiency. Its intuitive design and powerful reporting capabilities make it a strong contender in the help desk software market.Read more

UVdesk pros and cons

  • User-friendly interface

  • Comprehensive feature set

  • Robust reporting tools

  • Effective knowledge management

  • Limited third-party integrations

  • Can be overwhelming for new users

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Showing 21-30 out of 82

A

Ashish

08/21/22

5 out of 5

one of the best ticket system

one of the best ticket system, with opensource and paid plan, thank you making a such product team UVdesk

HK

Horst Kowalski

06/21/22

5 out of 5

A swift solution was provided for a…

A swift solution was provided for a problem that held our rollout up. Very impressed with this fast process on a professional level.

H

Harald

05/23/22

5 out of 5

got my answers quick and sufficient

Date of experience: May 24, 2022

MY

mWas You

05/16/22

5 out of 5

Interesting product

Interesting product, with elegant interface and feature rich. Extra feature price is affordable and support team is patient and reactive. Keep going.

TO

Tolu Ojo

05/04/22

5 out of 5

Amazing and Patient Support

Date of experience: May 05, 2022

P

Pundreek

05/01/22

5 out of 5

It great my issue got resolve in next…

It great my issue got resolve in next 10 min as per guidance.

MH

Mufaddal Haji

04/25/22

5 out of 5

The Agent was very helpful

The Agent was very helpful, patience and helped in solving all my queries and errors while installing UVDesk on my server.

I

Ivan

04/19/22

5 out of 5

Works like a charm!

Simple, complete, support gives a hand even for open source appliances.

EN

Evin Nihara

04/03/22

5 out of 5

Actually this is the best open source…

Actually this is the best open source software i have ever used.Also the customer service agents are excellent

NR

Nilesh R

03/31/22

5 out of 5

Great they given me demo to understand…

Great they given me demo to understand feature of uvdesk

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].