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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in July 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 671-680 out of 1263

AU

Anonymous User

04/07/20

5 out of 5

"Great testing tool"

What do you like best about UserTesting? The video testing allowed us to see how and why a user us navigating the way they do. It provides great insight into the perception of our user design.

AU

Anonymous User

04/07/20

5 out of 5

"Definitive tool to researcher a website."

What do you like best about UserTesting? The best insights were on parts of the navigation I wouldn’t realize there was issues. What do you dislike about UserTesting?

AI

Administrator in Real Estate

04/07/20

5 out of 5

"Really solid tool"

What do you like best? User pool and quality of users is really solid. What do you dislike?

AI

Administrator in Research

04/07/20

5 out of 5

"Live Conversation is a game changer"

What do you like best? The addition of Live Conversation at a global level is game changing. UT does a great job vetting users, and being able to quickly connect with them around the globe is invaluable.

MJ

Mani J

04/07/20

5 out of 5

"TImely, relevant, and customizable"

What do you like best about UserTesting? I like the flexibility of getting a test out there in a few minutes for quick answers with Product Insight, but I absolutely love the powerful customizable aspects of creating your own. The ease with which we can test with a variety of users and, how conscientious these testers while providing feedback that is honest, accurate is something I appreciate with the UserTesting Platform

AU

Anonymous User

04/07/20

5 out of 5

"Really solid tool"

What do you like best about UserTesting? User pool and quality of users is really solid. What do you dislike about UserTesting?

AU

Anonymous User

04/07/20

5 out of 5

"Priceless feedback"

What do you like best about UserTesting? Ease of use and how simple it is to set up What do you dislike about UserTesting?

CI

Consultant in Marketing and Advertising

04/07/20

5 out of 5

"Definitive tool to researcher a website."

What do you like best? The best insights were on parts of the navigation I wouldn’t realize there was issues.

MW

Marek W

04/07/20

5 out of 5

"High quality service"

What do you like best about UserTesting? I liked how easy it was to set up and how accurate and beneficial the results were. What do you dislike about UserTesting?

UI

User in Computer Software

04/07/20

5 out of 5

"Priceless feedback"

What do you like best? Ease of use and how simple it is to set up What do you dislike?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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