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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 671-680 out of 1263

UI

User in Computer Software

04/07/20

4.5 out of 5

"Works very well and easily gets us what we need!"

What do you like best? I like how they find quality testers for you meeting our criteria. What do you dislike?

UI

User in Financial Services

04/07/20

5 out of 5

"Great testing tool"

What do you like best? The video testing allowed us to see how and why a user us navigating the way they do. It provides great insight into the perception of our user design.

UI

User in Computer Software

04/07/20

4.5 out of 5

"Works very well and easily gets us what we need!"

What do you like best? I like how they find quality testers for you meeting our criteria. What do you dislike?

AU

Anonymous User

04/07/20

4.5 out of 5

"Great Usability and UX Feedback Tool"

What do you like best about UserTesting? I really like the large number of consumers I have access to via UserTesting. In addition, the quick turnaround on feedback and the Live Conversations feature have been great at giving us the necessary feedback for directional discovery.

GS

Grant S

04/07/20

4.5 out of 5

"Easier to test with a wide variety of people"

What do you like best about UserTesting? UserTesting allows us to easily and quickly test with a wide variety of people. The test results and highlight videos can be easily shared. Insights come more quickly.

UI

User in Sports

04/07/20

4.5 out of 5

"What a great tool !"

What do you like best? The live-call user interviews function seamlessly. What do you dislike?

AU

Anonymous User

04/07/20

4.5 out of 5

"Easy and simple to use"

What do you like best about UserTesting? I liked how simply to create a prototype and be able to share the link directly to shareholders. The process is easy and quick, having your questions ready and set the information correctly.

IC

Internal Consultant in Consumer Goods

04/07/20

4.5 out of 5

"Easy and simple to use"

What do you like best? I liked how simply to create a prototype and be able to share the link directly to shareholders.

UI

User in Internet

04/07/20

5 out of 5

"Incredibly fast study responses"

What do you like best? Good for gathering qualitative insights quickly. Recruiting is super fast and it's easy to edit studies and screeners. Video marking, clipping and commenting features have been awesome as we decide what clips to cut for reporting findings, and the quality of videos is excellent.

TD

Toby D

04/07/20

5 out of 5

"Best in Industry for UX Testing"

What do you like best about UserTesting? It's nice to see a UX based platform take UX to heart and actually make their platform intuitive and easy to use. What do you dislike about UserTesting?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].