UserTesting Reviews in July 2025: User Ratings, Pros & Cons

In 30 days i managed to make 140…

In 30 days i managed to make 140 dollars off this website. It does require patience cause you will get denied more than accepted but during quarantine it is an excellent way to just turn on your computer and just do your daily tasks as you wait for tests to come in. Not a full time job obv but I am 140 dollars richer than I woudve been without it

"Provides great qualitative insight for your market research."

What do you like best about UserTesting? Its a great product for Qualititative Research because a number of times Quantitative Research (via surveys etc.) do not give the minute insights that a face to face conversation facilitates. This is a must have for your preliminary secondary research phase because it will help you build a hypothesis for the next stages. The video conversations with the customers were very insightful and the panel that was selected was genuine and very interested in ...

"Provides great qualitative insight for your market research."

What do you like best? Its a great product for Qualititative Research because a number of times Quantitative Research (via surveys etc.) do not give the minute insights that a face to face conversation facilitates. This is a must have for your preliminary secondary research phase because it will help you build a hypothesis for the next stages. The video conversations with the customers were very insightful and the panel that was selected was genuine and very interested in answering ...

AVOID

AVOID. From my experience, it is NOT possible to make worthwhile money from UserTesting, but it is possible for them to make money from you. This is a SCAM. They endlessly collect data about you: products you use, career related maters, etc. None of this has anything to do with your ability to navigate a web site. They get as big of a digital finger print from you as possible, by forcing you to use specific browsers, downloading aps., using multiple devices, even asking for access to your ...

Can't wait to go testing

I am just new to the platform and I can see in the videos I watched that it can be amazing contributing to how a certain app/website can be improved. I am hoping to land on my first review soon

"Good testing tool for running remote studies"

What do you like best about UserTesting? The participant panel and ability to launch studies and get feedback quickly. It becomes easier to use over time and there have been lots of improvements. Good for testing concepts with prospects.

Even with the 50/50 screening…

Even with the 50/50 screening questions. There is only 2 options!! I have had over 5 of these situations and regardless of being almost impossible odds I still I get the all to too common 'Unfortunately you didnt qualify for this test' Too coincidental if you ask me. Its almost like they are getting free testing/surveys with all the screener questions.

Wasted so much time

Wasted so much time. It just doesn't work.

During the Covid-19 lockdown in late…

During the Covid-19 lockdown in late March 2020 I joined UserTesting, never having done anything like this before. I'm retired, and wasn't looking for cash - just something fun and interesting to do.After submitting a recorded test session, I was approved and did my first paid survey (getting positive feedback, including mention of an annoying ticking clock in my room). I've since done 20 paid surveys with them over the last two months, most paying $10 for 15-20 minutes work. One was a live ...

Exploitive time toilet

They started sending me these “micro jobs” which put $1 into my PayPalaccount each time I did one. It went fine for about a month, then if I missed one the odd day and tried to do both the following day they’d only credit me for one. Then the things they’d ask me to look up on Google became harder to find and, in one case, impossible. I contacted their support and got no answer. Now they aren’t send omg me assignments anymore. This site, like most of these survey things, are a waste of ...