9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
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UserTesting offers custom pricing plan
UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
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Showing 1171-1180 out of 1263
GS
Gabe S
11/26/18
"usertesting.com review"
What do you like best about UserTesting? its amazing to me how usertesting.com is able to find very specific user groups, based on a set of screening questions. I've used it for several enterprise and b2b websites with very unique users, and have been able to get results within a matter of hours or a day at the longest.
JK
Ji K
11/21/18
"Easy and fast way to get feedbacks for your digital product"
What do you like best about UserTesting? I can get fast feedback from a specific demographic of users from all over the country. Cost efficient - cheaper than having in-person usability testing.
ES
Erin S
11/21/18
"A quick way to get user feedback"
What do you like best about UserTesting? UserTesting has a large user base that matches a variety of recruiting criteria, so I'm able to get results on my test very quickly. All test takers can be rated based on their performance, which ensures high quality of feedback. If something doesn't go as planned with the test, UserTesting customer service has been very responsive and helped me resolve issues within couple hours.
JD
Jess D
11/21/18
"Would recommend to anyone who wants to build great products"
What do you like best about UserTesting? I like how easy it is to use. I also love the customer service chat tool. i am always given quick response and helpful feedback.
KW
Klemens W
11/21/18
"Fast actionable feedback"
What do you like best about UserTesting? Working at a startup it is imperative to get quick responses to ideas and product features. For Ionic, user testing is the way that we get that feedback. It has worked wonders and we are usually able to get the feedback week need within a day.
AU
Anonymous User
09/06/18
"The UI is becoming more difficult with each user test "
What do you like best about UserTesting? This is a great way to quickly get feedback on a feature or concept What do you dislike about UserTesting?
CK
Caroline K
08/21/18
"Great insights FAST!"
What do you like best about UserTesting? Love the diverse panel UserTesting provides. We often use them in the non-traditional way to conduct un-moderated interviews and often our screeners are very specific, but we're always able to get a panel to take them! The feedback is always super fast! If we launch a test/interview, depending on the screeners, we often get the results the same day!
AU
Anonymous User
08/20/18
"Great service"
What do you like best about UserTesting? Easy to use interface, clean, and easy to read. What do you dislike about UserTesting?
AU
Anonymous User
08/20/18
"Good fun!"
What do you like best about UserTesting? It was fun to do and I really got in to it! It did take a bit of getting used to it but definitely worth the effort! What do you dislike about UserTesting?
AU
Anonymous User
08/20/18
"Great service"
What do you like best about UserTesting? Easy to use interface, clean, and easy to read. What do you dislike about UserTesting?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].