9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
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UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
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Showing 1161-1170 out of 1263
AU
Anonymous User
02/14/19
"Usertesting.com helps you identify more quickly and easily"
What do you like best about UserTesting? The feature where you can select who participates in your test is essential. This makes usability testing even more valuable.
AU
Anonymous User
02/14/19
"A great tool for getting user's feedback"
What do you like best about UserTesting? It's a very comprehensive UX testing tool with a great support team helping you to create and conduct your UX research. What do you dislike about UserTesting?
AU
Anonymous User
02/14/19
"A great tool for getting user's feedback"
What do you like best about UserTesting? It's a very comprehensive UX testing tool with a great support team helping you to create and conduct your UX research. What do you dislike about UserTesting?
AU
Anonymous User
02/14/19
"Usertesting.com helps you identify more quickly and easily"
What do you like best about UserTesting? The feature where you can select who participates in your test is essential. This makes usability testing even more valuable.
KC
K Clement
02/12/19
Good little money earner
Good little money earner. Just remember to leave it on when you are at the computer and refresh the 'new tests' page . I dont exactly rake it in but its good for making some money each week .
KC
K Clement
02/12/19
Good little money earner
Good little money earner. Just remember to leave it on when you are at the computer and refresh the 'new tests' page . I dont exactly rake it in but its good for making some money each week .
CL
Camron L
12/19/18
"There wasn’t an option for 11."
What do you like best about UserTesting? I can’t imagine I’m alone in scoring your products & teams at a 10. UserTesting is committed to continual improvement and innovation in all areas of user research. I regularly see existing products being enhanced and improved while your teams deliver updates on how to get the most from those products. Combined with new features being released, the range of options available for researchers is amazing. Gathering participants, conducting moderated or ...
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P
Pam
12/11/18
Have to Qualify First!
I have been with UserTesting for 3 weeks now and only have made 30.00 dollars with 10.00 pending. It is a first come first serve basis and well if you don't qualify your out of luck. There is no guarantee that you will make approximately 30 dollars an hour, not unless you live in a big city and do a bunch of stuff. This company does Payout and when I did my first review I got a 5-star review, did another review yesterday it got an immediate 2-star rating with no reason why and what was done ...
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AU
Anonymous User
11/26/18
"UserTesting has changed the game"
What do you like best about UserTesting? The speed and reach are really hard to beat. I've been more productive with UserTesting than by using classical means of recruitment for research projects. It's allowed myself and my team to rapidly research issues that would've been incredibly difficult or not worth it otherwise. I also appreciate how they regularly improve the platform and listen to their customers.
AU
Anonymous User
11/26/18
"UserTesting Review"
What do you like best about UserTesting? Fast tests with a variety of users. Being able to drill down to specific use cases also works well. There's also templates to help get you started.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].