9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
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UserTesting offers custom pricing plan
UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
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Showing 91-100 out of 1263
AU
Anonymous User
05/16/23
"An essential user research tool"
What do you like best about UserTesting? - quick recruitment times for most basic audiences - simple interface to launch tests and teach others how to use
AU
Anonymous User
05/16/23
"Helpful for all your research needs"
What do you like best about UserTesting? Setting up a test: Easy and intuitive. Did not take long to learn how to set up the test and I love that I'm able to review my test before launching.
AU
Anonymous User
05/15/23
"Good for gen pop surveys"
What do you like best about UserTesting? I like that it's so easy to access gen pop panel if I need to do a quick survey on gen pop topics such as travel. Panel for gen pop I think is good in N.America and decent in Europe
AU
Anonymous User
05/12/23
"Great platform for a researcher."
What do you like best about UserTesting? I've been able to put together tests quickly and get useful customer insights. The user panel is great. I can specify what characteristics I need, and also use screener questions. I'm able to get results quickly and iterate on my designs.
GG
Gonzalo G
05/10/23
"Forget about recruitment!"
What do you like best about UserTesting? UserTesting allows me to create moderated and non-moderated usability tests quickly and easily. I don't need to worry about recruiting participants as they have a very wide range of participants available.
AU
Anonymous User
05/10/23
"Easy to use qualitative platform"
What do you like best about UserTesting? UserTesting's platform is very user-friendly! Programming a study is very intuitive and efficient, even for those brand new to the platform. Their Knowledgebase is also a very helpful resource for writing and launching studies so the entire platform feels like a one-stop shop for conducting user research.
AU
Anonymous User
05/10/23
"VEry easy to setup and use. Prompt repsonses received to glean insights."
What do you like best about UserTesting? Settting up te test / study was very easy.Received responses very quickly to help us gain menaingful insights. What do you dislike about UserTesting?
S
sumit
05/10/23
waste of time please
waste of time please dont do this
SP
Shelbey P
05/10/23
"A comprehensive user testing tool that's only getting better."
What do you like best about UserTesting? First, the UI is very user-friendly and easy to learn, which is nice when going from having no user research tool to having one with many bells and whistles. Overall, I think it took a couple of tests to grasp how to use the tool and launch tests for the feedback we needed. The UT Contributor Network works just as quickly as they say - I've never had a test take longer than a few hours to get feedback unless it was one sent in a custom network. They ...
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AU
Anonymous User
05/10/23
"Quick, easy access to a variety of user types"
What do you like best about UserTesting? I've been using UserTesting for several years as they are a vital part of my research process. What makes UserTesting stand out is its ability to recruit niche audiences within a quick timeframe. I can get user feedback on concepts within a few days, which is extremely helpful when moving quickly alongside my product partners.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].