Userlytics Reviews in September 2026: User Ratings, Pros & Cons

"Great product with some room for improvement"

What do you like best about Userlytics? I love the ease of finding test subjects, the support team is amazing, and the tool itself for building tests is very straightforward. What do you dislike about Userlytics? The only recommendation for improvement I have so far is in creating short videos for review. It is very hard to review where you are trimming the video and it is hard to find the clips you wish to put together. I figured out a system but I feel it could be improved. What problems ...

"Excellent tool for website user experience testing"

What do you like best about Userlytics? Easy to use platform. great collaboration tools, love the fact that it's easy to bring your own testers. What do you dislike about Userlytics? I haven't seen anything that I would improve yet. What problems is Userlytics solving and how is that benefiting you? Website user experience testing.

"Great way to review sites"

What do you like best about Userlytics? I think Userlytics is user friendly, and intuitive. I love that there is a computer option to review sites and a mobile app as well. What do you dislike about Userlytics? The mobile app can be a bit glitchy and hard to load What problems is Userlytics solving and how is that benefiting you? Ease of providing strong qualitative research

"Easy to use"

What do you like best about Userlytics? Huge panel of participants and it is usually really fast to recruit for projects! It's relatively simple to set up a test and analyse the results. What do you dislike about Userlytics? The analysis function doesn't seem as slick as others we use, it can be a bit slow and requires lots of clicking around. What problems is Userlytics solving and how is that benefiting you? Identifying usabiliy issues on our clients' websites and helping us improve user ...

"A comprehensive platform for recruiting and testing!"

What do you like best about Userlytics? I have been Userlytics for almost a year now and what I really appreciate about it is the completeness of methods and tools for the User Research, also I really appreciate keeping contact with my Account Manager Anna who is really interested in helping us make the most about our expereience with the platform! What do you dislike about Userlytics? In my opinion something that could be improved in the platform are the trascriptions of the moderated ...

"Simple platform that gets the job done"

What do you like best about Userlytics? It is quick to set up studies and straightforward to analyze videos. The Userlytics support team is great and willing/able to help with any requests. What do you dislike about Userlytics? The interface is a little clunky and could be better organized. What problems is Userlytics solving and how is that benefiting you? I want to understand how users navigate and percieve client websites .

Nice but this needs to be noticed

I would love if I get invited to test more apps and websites

I completed a user testing experience…

I completed a user testing experience with Userlytics and found the journey really insightful and rewarding. They have the best team and make a user testing experience really enjoyable.

"The team is fantastic, the product needs some work"

What do you like best about Userlytics? We get personalized attention, the team is responsive and flexible with ways we can use our credits so that we get the most out of it. I've enjoyed working with Anna and Sophia. What do you dislike about Userlytics? The tool is a bit frustrating to use, particularly when we want to set quotas of certain participants (e.g., gender balance, mobile vs. desktop). This forces us to create a lot of different versions of the same study which is ...

Good platforms with rare test in the uk

Good platforms with rare test for the uk but most are fun and easy to complete. Recently had a test for €5, which I exited after spending 15 minutes as it would have taken near 40 minutes to complete