SpotScore

Userlytics Reviews in September 2026: User Ratings, Pros & Cons

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4.27

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Userlytics Reviews & Ratings

4.27

Very Good

Based on 302 ratings & 352 reviews

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Rating Distribution

Excellent

(233)

Very Good

(70)

Good

(5)

Poor

(11)

Terrible

(33)

Spotsaas Editor’s POV

Userlytics is built for remote user testing with support for TestFlight and Android apps. Before shortlisting, verify that your test scenarios fit the platform's strength: identifying specific UX friction points through recorded sessions and task completion data. The pricing model charges per test slot rather than per participant, which can add up quickly if you ...Read more

Userlytics pros and cons

Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and strong functionality.
Quick and responsive assistance from the support team for setting up tests and analyzing results.
Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.
User-friendly platform for conducting user testing with collaboration tools and the ability to bring your own testers.

Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.
Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.

Showing 351-352 out of 352

Anonymous User

09/27/18

5 out of 5

"Remote usability testing with the right integrations."

What do you like best about Userlytics? I'm sure many other tools are capable of this, but it's important to me that Userlytics allows me to test Axure and InVision prototypes. It's pretty seamless in that sense. I also really appreciate that it lets me download the full recordings to my device - I like to use a video editor to parse out smaller clips for presentations. The annotations/highlights feature is also great. What do you dislike about Userlytics? Overall I'm very satisfied with ...