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9.6

SpotScore

Userlytics - UX Software

Userlytics Reviews in September 2026: User Ratings, Pros & Cons

Transforming user experience, one study at a time.

4.27

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Userlytics Reviews & Ratings

4.27

Very Good

Based on 302 ratings & 352 reviews

Are you using Userlytics?

Rating Distribution

Excellent

(233)

Very Good

(70)

Good

(5)

Poor

(11)

Terrible

(33)

Spotsaas Editor’s POV

Userlytics is built for remote user testing with support for TestFlight and Android apps. Before shortlisting, verify that your test scenarios fit the platform's strength: identifying specific UX friction points through recorded sessions and task completion data. The pricing model charges per test slot rather than per participant, which can add up quickly if you ...Read more

Userlytics pros and cons

  • Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and strong functionality.

  • Quick and responsive assistance from the support team for setting up tests and analyzing results.

  • Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.

  • User-friendly platform for conducting user testing with collaboration tools and the ability to bring your own testers.

  • Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.

  • Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.

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Showing 11-20 out of 352

PI

Paris Ilaria

02/24/25

5 out of 5

Good job opportunity. Seriously

Hi, I subscribed to many of this stuff, but userlytics Is the best for now. The job openings are not so many, but the surveys are really short and quite simple to carry out. The customer service Is helpful and really quick, responsive.

CO

Chioma okwuchukwu

02/20/25

5 out of 5

Job opportunity

Free opportunity to youthsAbility to work with one's smart phoneAnd a sense of hope

BH

Brad H

02/18/25

5 out of 5

Fun site and you can do it remotely from home to earn

Fun site and you can do it remotely from home to earn side money which I like and find interesting premise.

CR

Chris Ray

06/19/24

1 out of 5

Same review from two different people?

Same review from Christina Hamilton 9 Feb 2023 and Haris Sangra 28 Mar 2023? Fishy!

CR

Chris Ray

06/19/24

1 out of 5

Same review from two different people?

Same review from Christina Hamilton 9 Feb 2023 and Haris Sangra 28 Mar 2023? Fishy!

AU

Anonymous User

06/04/24

2.5 out of 5

"A complete platform to conduct User Testing"

What do you like best about Userlytics? Userlytics is one of the only companies that supports Testflight and Android testing. They have an easy to use user interface with powerful functionality. What do you dislike about Userlytics? It takes some time to get testers when you screen for specific types of users (to be expected). Very expensive What problems is Userlytics solving and how is that benefiting you? We are trying to identify UX issues with our product

RD

Rodrigo Diaz

05/24/24

1 out of 5

Unable to take criticism or side with their respondents

Strongly suspect they've deactivated my account. One of their partners decided to jerk me around after I miraculously managed to "qualify" for a $40 prototype test / interview. I say "qualify" because the few tests I've managed to get with them since joining have had it as painfully obvious that ANYONE could have simply done the tasks and completed them regardless of whether they arbitrarily fit some otherwise irrelevant criteria. I've pointed this out to them, complained about being ...

Read more

RD

Rodrigo Diaz

05/24/24

1 out of 5

Unable to take criticism or side with their respondents

Strongly suspect they've deactivated my account. One of their partners decided to jerk me around after I miraculously managed to "qualify" for a $40 prototype test / interview. I say "qualify" because the few tests I've managed to get with them since joining have had it as painfully obvious that ANYONE could have simply done the tasks and completed them regardless of whether they arbitrarily fit some otherwise irrelevant criteria. I've pointed this out to them, complained about being ...

Read more

C

Consumer

04/11/24

2 out of 5

Not a single task is showing

Not a single task is showing

RD

Rodrigo Diaz

03/05/24

1 out of 5

Something besides a fluff piece or cryptic complaint

Hey, Userlytics, how about replying to a validly negative review instead of just thanking people for the ones you've probably paid for as little fluff pieces? You've already made a truly terrible impression after I've just barely started trying your platform. What's the problem? You ask for all sorts of personal details supposedly meant to match a user with surveys and tests that will fit them, right? And then on the odd occasion you actually send an invite, it's off in the middle of the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].