User Interviews Reviews in June 2026: User Ratings, Pros & Cons

"Fast, efficient way to recruit participants"

What do you like best? First, the support team at UI is great- highly responsive and willing to work out all the kinks in your recruit. And the great costs, ease of scheduling and communication with participants and quality of participant pool is well worth the investment.

"Fast, efficient way to recruit participants"

What do you like best about User Interviews? First, the support team at UI is great- highly responsive and willing to work out all the kinks in your recruit. And the great costs, ease of scheduling and communication with participants and quality of participant pool is well worth the investment.

"A lifesaver – makes recruiting hard-to-reach participants 1000000%+ easier"

What do you like best? I love the platform – my life is so much easier because of it AND the support and customer success teams are so helpful! I know I can trust UserInterviews to help me with my recruiting needs. 🙌🏽

"A lifesaver – makes recruiting hard-to-reach participants 1000000%+ easier"

What do you like best about User Interviews? I love the platform – my life is so much easier because of it AND the support and customer success teams are so helpful! I know I can trust UserInterviews to help me with my recruiting needs. 🙌🏽

"Nice idea, but technical issues and lack of support make it unusable"

What do you like best about User Interviews? Ability to target participants based on demographic information, and further screen participants with a customized questionnaire.

"Speed and Quality - a quick summary of my experience with User Interviews"

What do you like best? Get first qualified participants within hours after you start your project.

"Does everything I need it to, and constantly improving"

What do you like best? Recruiting publicly is a breeze and recruiting from our own subscribers has gotten much quicker than my manual efforts before Research Hub on userinterview.com. There are just a few aspects about the platform that don't quite seem as efficient as they could be, but they're constantly asking researchers to share feedback and they make frequent improvements to their UI. Their support team is also very responsive and helps me get the info I need quickly. When I have a ...

"Generate The Data You Need By Asking The People You Want"

What do you like best about User Interviews? The software allows even computer novices the ability to create meaningful, specific, and insightful surveys. With User Interviews, our organization has generated useful data for our social services department as well as our development team.

"My secret weapon for recruiting user testers!"

What do you like best about User Interviews? I posted a project on Friday, 10/11 and had 65 people apply to participate over the weekend! I'm floored at how quickly and effectively User Interviews works for my needs. In just one hour this morning 10/14, I was able to approve participants and fill every single time slot for my whole week.

"Use your unique experience to help and make money"

What do you like best about User Interviews? First, it’s helpful to only get selected for things you can actually participate in doing. Also, every time the opportunities are on my time which is extremely helpful. The payments are on time and always come through.