User Interviews Reviews in June 2026: User Ratings, Pros & Cons

"Excellent tool for sourcing the reliable candidates for your research study!"

What do you like best about User Interviews? The diverse panel, and the fact that I can screen candidates beforehand. I always get a good selection of people to choose from, no matter how specific my screener.

"Convenient, competent"

What do you like best about User Interviews? Being able to turnaround projects far more quickly than other qual recruiters What do you dislike about User Interviews?

"Effective, reliable and your best friend when conducting user interviews"

What do you like best about User Interviews? We have been using userinterviews.com for a while now and it has never disappointed us. They are efficient, reliable and have always provided us with a great pool of candidates to choose from for our user interviews. The tool itself is easy to familiarise with and it connects effectively with your calendar and keeping you up to date regarding user recruitment, scheduling, cancellations, etc to your email.

"User Interviews has saved me countless hours"

What do you like best about User Interviews? Managed gift card payouts save a great deal of time. In the past, this process was very cumbersome and involved getting approvals/submitting expenses for every study.

Enables Fraudulent Date Collection. I have been a developer of medical…

I have been a developer of medical software and devices for over 20 years. Therefore, over the years I have been a UI Participant, I have qualified for several UI studies, as my expertise is desired among researchers. I always received excellent feedback. Typical studies would be for Ruby on Rails, Java, Gitlab, etc. In December 2019 I participated in a study for the ui client Cloudbees, where their dev ops offering Jenkins. The researchers specifically said "We want GitLab users", "We want ...

"Fast, no-fuss user recruiting and interview coordination"

What do you like best about User Interviews? My user research and consulting is in a specialized niche, and so I'm used to nervously holding my breath every time I need to seek a slice of people to talk to...will I be able to get enough for my needs? I've stopped worrying nowadays since I got familiar with User Interviews over the course of a few projects. Once I post, my roster fairly quickly fills up with many more qualified candidates than I need, and then I get the fun of being choosy ...

"Great Price, Excellent Service, Even Better Collaborators"

What do you like best about User Interviews? The helpfulness, intelligence, commitment, and dedication of their staff to you, to one another, and to the success of your project. Truly a great group of people who love what they do and it shows. They provide an excellent service at a competitive price.

"Excellent Quality of Participants"

What do you like best about User Interviews? I have used UserInterviews for in-depth interviews and usability projects. It's so great to be able to select the exact people you want - some even linked their Facebook or LinkedIn pages. Candidates come in fast, so I did not have to wait long to hit my goals. Plus it's so convenient to have everything in the dashboard so I don't need to manage huge excel lists. All of the final participants I chose were excellent. They were all thoughtful and ...

"They actually tried to recruit our staff. Unbelievable."

What do you like best about User Interviews? The app worked, even though it was expensive and many of the interviewees didn't show up. What do you dislike about User Interviews?

"NonProfit Research Solution"

What do you like best about User Interviews? The customer service is stellar-- everyone is polite and quick to respond What do you dislike about User Interviews?