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User Interviews - New SaaS Software

User Interviews Reviews in June 2026: User Ratings, Pros & Cons

Informed design starts with user interviews.

4

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User Interviews Reviews & Ratings

4

Very Good

Based on 113 ratings & 960 reviews

Rating Distribution

Excellent

(819)

Very Good

(111)

Good

(9)

Poor

(7)

Terible

(14)

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Showing 41-50 out of 960

KR

Kristi Rork

03/07/24

5 out of 5

Great experience!

I enjoy working with this company. The focus groups are professional, they watch the time, and pay quickly.

SC

Stephen Crandall

03/07/24

5 out of 5

Easy peasy

The process is easy and the researchers are pretty good I like that they are working on trying to fix and make things easier for people and the incentives are not to bad either definitely like like the app !!!

J

James

03/07/24

5 out of 5

Long wait for does wpay what they tell you

Went well I'm still waiting on the card that take way to long should instint.

AM

Anne Medero

03/07/24

5 out of 5

Great Experience Every Time

I’ve always had a positive experience. I like that researchers can rate me. The subjects are interesting and my incentive has always been received in a timely manner

HD

Huy Dinh

03/07/24

5 out of 5

Very easy interface and quick rewards

Very easy interface and quick rewards. Also has a wide range of studies and surveys.

PW

PJ W

03/07/24

5 out of 5

Reliable incentive payouts, Trusted partners

I have been an account holder/participant with User Interviews since at least 2017. I have done hundreds of studies through this platform! It has been a GREAT source of income and insight for me. I have been able to provide valuable feedback on almost every topic out there. The site has had some updates and they have changed a bit of the formatting for payouts. But I rated this 5 stars BECAUSE of the payouts. I have done literally HUNDREDS of studies through the platform in 5+ years and I ...

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KR

Kristi Rork

03/07/24

5 out of 5

Great experience!

I enjoy working with this company. The focus groups are professional, they watch the time, and pay quickly.

ED

E.A. Dandridge

03/07/24

5 out of 5

"Raving Review: User Interviews Sets the Standard for Professionalism and Quality!

User Interviews is a fantastic Organization. I consistently receive emails informing about viable Survey Opportunities across a range of compelling topics. I have had the good fortune to participate in UI Surveys. They have always been professionally run. Payment has been prompt. UI Support Staff are knowledgeable, proactive, and attentive. My only constructive feedback is please do not allow your service delivery quality to erode. I highly recommend User Interviews.

ED

E.A. Dandridge

03/07/24

5 out of 5

"Raving Review: User Interviews Sets the Standard for Professionalism and Quality!

User Interviews is a fantastic Organization. I consistently receive emails informing about viable Survey Opportunities across a range of compelling topics. I have had the good fortune to participate in UI Surveys. They have always been professionally run. Payment has been prompt. UI Support Staff are knowledgeable, proactive, and attentive. My only constructive feedback is please do not allow your service delivery quality to erode. I highly recommend User Interviews.

DM

Deb Mills

03/06/24

4 out of 5

I get a lot of offers to apply for…

I get a lot of offers to apply for studies but rarely accepted. I get accepted and go to the study and it's already full or has been closed. It's very frustrating. They pay promptly after a study focus group has completed though.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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