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User Interviews - New SaaS Software

User Interviews Reviews in May 2025: User Ratings, Pros & Cons

Informed design starts with user interviews.

4

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User Interviews Reviews & Ratings

4

Very Good

Based on 113 ratings & 960 reviews

Rating Distribution

Excellent

(819)

Very Good

(111)

Good

(9)

Poor

(7)

Terible

(14)

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Showing 11-20 out of 960

MP

Marcio Poyer

07/25/24

5 out of 5

This is amazing

This is amazing

MP

Marcio Poyer

07/25/24

5 out of 5

This is amazing

This is amazing

MK

Macklean Kwarikunda

07/20/24

4 out of 5

My feedback to this platform

quite legit and honest User friendly Has many approach methods Only that it does not offer opportunities to Ugandan people to participate

KJ

Kobe Jakil

07/11/24

1 out of 5

THIS COMPANY IS WEIRD!!!!!!!!

THIS COMPANY IS TERRIBLE. EXTREMELY UNPROFESSIONAL. THEY ACCEPTED ME FOR A STUDY THAT I TRAVELED DOWNTOWN TO MAKE IT TO… JUST TO BE TURNED AROUND BECAUSE MY “WRIST SIZE WASNT ACCURATE”.” IMAGINE BEING TURNED AROUND AFTER SPENDING UBER MONEY AND RIDING MARTA… ALL BECAUSE THIS COMPANY ISNT RESOURCEFUL ENOUGH TO MEASURE PEOPLE’S WRISTS THEMSELVES. I SAW MULTIPLE PEOPLE GET TURNED AROUND LOOKING DISAPPOINTED!!!! SAVE YOURSELF SOME STRESS AND DON’T BOTHER ASSISTING THIS JOKE OF A COMPANY.

AJ

Auti Jakil

07/10/24

2 out of 5

Must be a wrist expert to work here :(

They will turn you around and make you go home if you didn’t accurately measure your wrist. Not everyone has a tape measure at home. Why is does this business not have enough time or resources to figure out “wrist band sizes” IN PERSON? Why was my “inaccurate measurement” enough to get me and multiple others selected for the study, sent home. What if someone simply made a mistake? This is HORRIBLE protocol to be followed. Extreme passive aggression. Imagine having to tell people that YOU ...

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V

Vicki

06/24/24

1 out of 5

Fraud! Beware!

I had been a fan of User Interviews until recently. Now I recommend staying away! Monday, June 24 I applied for a study called Shopping Habits. I was approved it was an unmoderated study. So I went ahead and finished the study. I took a screenshot about the study. Now they will not pay. They allowed the researcher to put a study on their website. Now they say the researcher won't pay and the have removed them. The researcher was from Temu. They gave the researcher a platform and that is the ...

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ML

Michael Lawrence

06/14/24

5 out of 5

A lot of fun

A lot of fun, taking part with an online study was a lot of fun and very easy to do. I felt taking part in the study rewarding enough knowing that someone may have found my interaction of some use let alone the amazing gift voucher that I got to spend on amazon (they have some great reward partners in the United Kingdom)- I can not wait to redeem that on some cool stuff. I would like to thank Mark for his great and supportive nature and making my interviews fun and engaging and I wish him ...

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ML

Michael Lawrence

06/14/24

5 out of 5

A lot of fun

A lot of fun, taking part with an online study was a lot of fun and very easy to do. I felt taking part in the study rewarding enough knowing that someone may have found my interaction of some use let alone the amazing gift voucher that I got to spend on amazon (they have some great reward partners in the United Kingdom)- I can not wait to redeem that on some cool stuff. I would like to thank Mark for his great and supportive nature and making my interviews fun and engaging and I wish him ...

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CO

Cynthia Okoi

06/03/24

2 out of 5

DO BETTER WITH COMMUNICATION PLSSS

Was reached out to for a Dishwasher study last week and submitted my availability. I saw that the panel was open long after I was chosen to join. What was even more odd is that they asked that I provide an intro video but it wasn't grounds for being chosen to do the study. There was absolutely no communication after providing an intro video and my availability. Just several emails saying to complete these tasks and if I haven't done so already, ignore the message. The day of, there weren't ...

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A

Antoine

04/06/24

5 out of 5

I am just overjoyed and very grateful…

I am just overjoyed and very grateful for user interviews. Not only is it enjoyable, but also comforting, as well as a enjoyable experience.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].