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User Interviews - New SaaS Software

User Interviews Reviews in August 2026: User Ratings, Pros & Cons

Informed design starts with user interviews.

4.71

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User Interviews Reviews & Ratings

4.71

Excellent

Based on 843 ratings & 960 reviews

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Rating Distribution

Excellent

(819)

Very Good

(111)

Good

(9)

Poor

(7)

Terrible

(14)

User Interviews pros and cons

  • Reviewers describe it as a legitimate, trustworthy source of extra income from studies.

  • Incentive payouts are reliable and usually received promptly.

  • The interface is easy to use with quick navigation and a wide range of studies.

  • Studies and focus groups are interesting, professional and even informative.

  • Some reviewers report incentive gift cards can take too long to arrive.

  • Several note the platform is not available in their country.

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Showing 101-110 out of 960

JK

Jenna Kober

02/29/24

5 out of 5

Seamless experience, amazing interviews, great way to earn extra $

I've participated in several interviews, and they have all been wonderful. Screening quizzes to partake in an interview are super easy, and the day-of logistics are super clear and easy too. I also really like getting to know the interviewer, learning about their project, providing genuine feedback, and engaging in fruitful conversations to help them. I've never had any issues and the interview initiates payment promptly after the interview ends. I highly recommend User Interviewers!

A

Angela

02/28/24

5 out of 5

Great experience!!

My experience was great, easy and professional.

MG

M. Good

02/28/24

4 out of 5

Fun and informative.

The contact emails are always informative and to the point. Detailed qualifying surveys. The CSRs are always polite and informative. Participation is always fun, timely and well compensated. Compensation is almost immediate. And you have several choices of compensation to choose from. I have participated a few times and each time was a positive experience. Ms. Em

T

Tara

02/28/24

5 out of 5

Quick and easy questionnaires

Quick and easy questionnaires. Process is simple and quick. Incentives could be paid a little quicker, but still great experience, will continue to use

RG

Ruth Garcia- Narvaez

02/28/24

4 out of 5

Efficient and effective

The process is very streamlined and reimbursement is quick and easy.

A

AllyB

02/27/24

1 out of 5

Info grab scam

I have to agree with each and every other 1 star review. This feels 100% like an info grab scam. SO many sensitive questions asked to apply for things, then no reply ever. Glad to know that people are not getting paid as well. This is a complete waste of time and your personal information.

RM

Randall Melton

02/27/24

5 out of 5

User Interviews puts all the…

User Interviews puts all the information out front. There is no guesswork when it comes to the survey process with them.

AK

Alysia Kosmach

02/27/24

5 out of 5

This was a great experience overall

This was a great experience overall. The interviewer was great and very interesting topic.

JG

Joe Ginion

02/27/24

5 out of 5

Easy process

The whole process was simple. They got me in contact with someone to interview me, I did the interview and then I got paid right away. I couldn't ask for much more.

EH

EVERN HARVEY

02/27/24

5 out of 5

User Interviews is straight forward

User Interviews is straight forward. I never have an issue with payment and there are so many gift card options to choose from. I also like that you guys reach out when there is a study that I may be a fit for.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].